Salesforce Operations Support
goFLUENT Philippines Inc.
- Muntinlupa, Philippines, Plaza B, Northgate, Cyberzone, Alabang, Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2018-03-30T16:00:00+00:00Job closed.
Job Description
The Salesforce Operations Support will be responsible to manage the day to day coordination of the Salesforce.com platform. You will work closely with the regional sales managers, country managers and the executive team in reporting outcomes, pipelines, trends and providing other support to the sales operations and executive organizations on a daily, weekly and monthly basis.
In addition, the Salesforce Operations Support will be expected to support our growing Salesforce support team as we integrate the platform across the business.
Responsibilities
- Provide ongoing support and system administration to quick fix production issues within Salesforce.com
- Provide ongoing maintenance of the system
- Prepare dashboards and pipeline activities
- Identify CRM training needs, partner with internal stakeholders to develop training material and programs
- Proactively identify areas of improvement and functional gaps in Salesforce.com
- Work and deliver under tight and ever-changing deadlines
- Identify top opportunities, trends and correlations to help drive performance improvement in the field
- Run data uploads of leads, contacts and other data
- Day to day support requests
- Management of Mini Projects
- Data governance & quality
- System integration & maintenance
Minimum Qualifications
- BS, BA (four year degree), preferably in Business or Business related subject
- Must demonstrate general knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Previous database skills (aggregating, managing, and maintenance of data structures, etc.)
Desired Skills and Experience
- 1+ years of experience in delivering to business management teams
- Advanced Excel skills
- Strong written and verbal communication skills
- Strategic thinker with a strong attention to detail
- Salesforce or comparable CRM experience
- Experience in Marketo Integration, SFDC (minor adjustments)
- Must be willing to work in Alabang, Muntinlupa
Perks and Benefits
Flexitime
Work from Home
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Single Parent Leave
Special Leave Benefits for Women
Life Insurance
Medical / Health Insurance
Employee Discounts
Transportation Allowances
Free Lunch or Snacks
Gym Membership
Required Skills
- CRM Software
- Digital Marketing
Preferred Courses
- Business Administration [Marketing & Advertising Management]
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Plaza B, Northgate, Cyberzone, Alabang, Muntinlupa, Metro Manila, Philippines
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About goFLUENT Philippines Inc.
goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content, and virtual human interaction on any device. We are present in 20 countries across all continents and have helped millions of people become better communicators in different business languages.
goFLUENT Philippines, Inc. was established in 2004 and has seen incredible growth in the past 22 years, opening up two offices in Eastwood, Quezon City and Alabang, Muntinlupa City.
Our office in Eastwood is the biggest out of all our locations and is an important hub from which services are provided to our clients in Europe and the rest of the world.
Our office in Alabang is the place to be if you hail from the south or are just looking for a new opportunity in Muntinlupa.
You will love these spaces for their open-plan design, quirky murals and welcoming energy, as well as the great synergy between teams.
It’s our unique culture that empowers us to do the best work of our lives. For more information, visit https://www.gofluent.com/us-en/careers/