BPO Associate
goFLUENT Philippines Inc.
- Quezon City, Philippines10F, IBM Plaza Bldg. Eastwood City, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2020-04-28T16:00:00+00:00Job closed.
Job Description
- Encodes client and order information in the system.
- Creates and maintains user accounts.
- Updates user and order information.
- Uploads files received from clients
- Creates reports and dashboards for different departments.
- Creates training reports for clients.
- Communicates with different teams to ensure information received is complete and correct.
- Follows established processes/procedures to maintain the integrity of data and quality of service.
Minimum Qualifications
- Must possess at least a Bachelor's/College Degree in any field;
- Must be proficient in MS Office, Google Docs, Open Office;
- Must be Internet savvy;
- Must have good English communication skills (verbal and written);
- Must be responsible, disciplined, and highly organized;
- Must possess a keen attention to detail;
- Must be able to handle stress well and work efficiently under pressure;
- Can type fast;
- Experience in handling online administrative tasks is a plus;
- Ability to multi-task is a plus;
- Full-time positions available;
- Must be willing to work in Eastwood, Libis, Quezon City;
- Should be Filipino citizens or hold relevant residence status.
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Paid Holidays
Required Skills
- Email Support
- Chat Support
- Customer Service
- Time Management
- Reading Comprehension
- Typing
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 10F, IBM Plaza Bldg. Eastwood City, Quezon City, Metro Manila, Philippines
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About goFLUENT Philippines Inc.
goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content, and virtual human interaction on any device. We are present in 20 countries across all continents and have helped millions of people become better communicators in different business languages.
goFLUENT Philippines, Inc. was established in 2004 and has seen incredible growth in the past 22 years, opening up two offices in Eastwood, Quezon City and Alabang, Muntinlupa City.
Our office in Eastwood is the biggest out of all our locations and is an important hub from which services are provided to our clients in Europe and the rest of the world.
Our office in Alabang is the place to be if you hail from the south or are just looking for a new opportunity in Muntinlupa.
You will love these spaces for their open-plan design, quirky murals and welcoming energy, as well as the great synergy between teams.
It’s our unique culture that empowers us to do the best work of our lives. For more information, visit https://www.gofluent.com/us-en/careers/