Customer Service Associate- START ASAP! URGENT HIRING!
Goetu Software Solutions Inc.
- Pasig, PhilippinesPearl Drive , Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- ₱18,000.00 - ₱22,000.00 / monthPHP180002200018000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Responsible for handling all telephone, e-mail or live chat enquiries
- Ensure any telephone messages are accurately recorded and emailed to the client as soon as possible • Ensure all client enquiries are recorded into the system, confirming all contact details of the enquirer with 100% accuracy
- Ensure compliance with goals, which includes call answering time, enquiry to interview days, and focusing on availability within the contact center
- Dealing with all calls and enquiries politely, courteously, professionally and assertively
- Matching customer’s need to client’s products and services
- Provide well-rounded, prompt, high-quality, and professional client service at all times
- Any other task/duty as directed by client/management
Minimum Qualifications
- Able to multi-task and is comfortable working with shifting hours (Morning Shift/Night Shift).
- College Graduate.
- Good English Communication Skills
- Ability to think clearly especially in an adverse situation.
- Ability to work in a team environment.
- Ability to coordinate and communicate with others.
URGENT HIRING!
Perks and Benefits
- Paid Sick Leave
- Paid Vacation Leave
- Medical / Health Insurance
- Maternity & Paternity Leave
- Paid Holidays
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Philippine Stock Exchange Centre, Pearl Drive, San Antonio, Pasig, Metro Manila, Philippines
About Goetu Software Solutions Inc.
GOETU Software Solutions Inc., formerly known as GO3 Infotech Solutions Inc., is a Local Based technology company that provides services to customers requiring solutions of website development and payment gateway such as POS terminals, and applications. The company also support the technology being developed to clients here and abroad, and has been in the industry of Information Technology for a period of Four (4) years and is now growing and expanding its operations.