Junior Experience Researcher
GoTo Company
- South Jakarta, Indonesia, Pasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Work closely with Product Managers, Designers, Engineers, and Analysts to ensure that your research aligns with the project vision and objectives.
- Plan, design, execute, and manage experience research projects that can span from “up the funnel” foundational research, mapping service experience, to concept and usability testing.
- Synthesizing research findings into robust and inspiring recommendations, utilizing both qualitative and quantitative data.
- Facilitate inspiration workshop where you guide stakeholders to come up with ideas that are based from the insights you have gathered.
- Mentor the junior researchers to up their research and stakeholder management skills set.
- Always building benchmarking analysis to make sure that your team know what’s new, and never miss the newest product development trend.
Minimum Qualifications
- An educational degree of some kind - we’re quite chill with this
- A 1+ years of proven experience in conducting human-centered design research, UX research, synthesis and workshop facilitation.
- Experience drawing from a variety of research methods: in-depth interviews, ethnographic, surveys, prototyping, diary studies
- Ability to see pattern and behavior through numbers. You will be working closely with our quantitative research team, so you need feel comfortable with number crunching.
- Experience drawing from a variety of synthesis methods: user journey, experience map, personas, value proposition analysis, and other framework of analysis.
- Passionate about social impact and how technology can improve people’s lives.
- Professional fluency in Bahasa Indonesia and English
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sciences
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Pasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru, South Jakarta, Jakarta, Indonesia
About GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.