GoTo Company
GoTo Company

Experience Researcher  

GoTo Company

 
  • DKI Jakarta, Indonesia
    , Pasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru, , DKI Jakarta, Indonesia
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 6 years ago

2018-02-27T17:00:00+00:00
Job closed.

Job Description

  • Work closely with Product Managers, Designers, Engineers, and Analysts to ensure that your research aligns with the project vision and objectives.
  • Plan, design, execute, and manage experience research projects that can span from “up the funnel” foundational research, mapping service experience, to concept and usability testing.
  • Synthesizing research findings into robust and inspiring recommendations, utilizing both qualitative and quantitative data.
  • Facilitate inspiration workshop where you guide stakeholders to come up with ideas that are based from the insights you have gathered.
  • Mentor the junior researchers to up their research and stakeholder management skills set.
  • Always building benchmarking analysis to make sure that your team know what’s new, and never miss the newest product development trend.

Minimum Qualifications

  • An educational degree of some kind - we’re quite chill with this
  • A 3+ years of proven experience in conducting human-centered design research, UX research, synthesis and workshop facilitation.
  • Experience drawing from a variety of research methods: in-depth interviews, ethnographic, surveys, prototyping, diary studies
  • Ability to see pattern and behavior through numbers. You will be working closely with our quantitative research team, so you need feel comfortable with number crunching.
  • Experience drawing from a variety of synthesis methods: user journey, experience map, personas, value proposition analysis, and other framework of analysis.
  • Passionate about social impact and how technology can improve people’s lives.
  • Professional fluency in Bahasa Indonesia and English

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Sciences
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Pasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru, DKI Jakarta, Indonesia
Industry
IT and Software
Vacancy
1 opening
Website
https://www.gotocompany.com/en

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About GoTo Company

GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.

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