Content Specialist
GoTo Company
- South Jakarta, IndonesiaSouth Jakarta, South Jakarta City, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 7 years ago
2017-04-07T17:00:00+00:00Job closed.
Job Description
- Translate Driver Care, Customer Care, Driver Core, Non Ops Request and requirement into macros (script and template) and contents (articles) in Internal Help Center (Go-Knowledge and Zendesk) and also external help center ( driver's blog GO-JEK, GO-CAR, GO-BOX and also customer and driver in app help navigation tree and chat bot scenarios)
- Evaluate and improve usefullness of contents
- Liase with video learning creator ( outsourced ) as project manager for video learning requests
Minimum Qualifications
Requirements :
- Bachelors Degree from Comunication background;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Experienced as content creation or copy writer
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- South Jakarta, South Jakarta City, Jakarta, Indonesia
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About GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.