Help Center Specialist
GoTo Company
- South Jakarta, IndonesiaJl. Kemang Selatan no 99B, Jakarta 12720, Indonesia, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 7 years ago
2016-12-30T17:00:00+00:00Job closed.
Job Description
- Create and maintain articles in internal help center ( Go-knowledge ) and external help center ( FAQ section in web )
- Review, revamp and improve contents and look and feel in internal and external help center
Minimum Qualifications
- Candidate must possess at least a Diploma, Bachelor's Degree,
- At least 3 year(s) of working experience in the related field is required for this position.
- Preferably Supervisor / Coordinators specializing in Training & Development or equivalent.
- Experience to translate product brief into articles
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Kemang Selatan no 99B, Jakarta 12720, Indonesia, South Jakarta, Jakarta, Indonesia
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About GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.