GOPAY KYC Project Supervisor
GoTo Company
- South Jakarta, IndonesiaPasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Monitor and control the progress of KYC related projects, including gap analysis on product enhancements
- Analyze improvement needed based on the KYC performance and QC result from both mechant and customer, as well as perform analysis on the KYC progress and trends
- Liaise with QC team on improving the KYC accuracy by proactively giving suggestions on the process (can be related with product, processs, people)
Minimum Qualifications
- Minimum Bachelor's Degree
- Minimum of 3 years of working experience in related field
- A team player (adaptable, communicative, strategic, collaborative)
- Experienced in planning and organizing tasks
- Analytical mindset (able to understand the context, find the corelation between topic, and draw the conclusion)
- Have a keen mind on problem-solving (able to link the informations to solve the problem)
- Familiar with periodical report writing, especially weekly
- Familiar with Google Sheet and reporting structure.
- Familiar with BQ or SalesForce is a plus
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Pasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru
About GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.