Customer Service Representative | Bilingual - Mandarin Speaker
Global Headstart Specialist, Inc.
- Makati, Philippines, Unit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱45,000.00 - ₱48,000.00 / monthPHP450004800045000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Interact with clients via phone to provide detailed information
- Follow-up on client requests and refer inquiries to authorized representatives
- Meet client expectations while complying with established policies, practices and procedures
- Identify and resolve client complaints using sound judgment and flexibility
Minimum Qualifications
- Must be willing to start immediately
- Must be fluent in both English and Mandarin
- Must also be fluent in Fukien and Tagalog
- Must know how to read and write Mandarin
- Preferably NON-NATIVE
- Amenable to work in shifting schedules
- All native candidates must present their visa and passport upon walking in
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Office Address
- Unit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, Philippines
About Global Headstart Specialist, Inc.
Global Headstart Specialist, Inc. provides Call Center jobs and other employment opportunities to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: Sourcing and Recruitment, Executive Search, Training and Development, and Events Coordination.
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.