Customer Service Representative | Credit Card Account
Global Headstart Specialist, Inc.
- Makati, PhilippinesUnit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱17,000.00 - ₱18,000.00 / monthPHP170001800017000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
Job Description:
- Receive and respond to customer service account inquiries on account balances, transaction details, statements and fees and charges
- Open new accounts/Closing accounts
- Alterations to existing savings and check accounts
- Inquiries for home, car and personal loans
- Inquiries on internet services
- Handling cash transactions and cash balancing
Minimum Qualifications
Qualifications:
- Highly skilled in providing information regarding services of the company
- In-depth knowledge of taking orders, compute charges, and administer billing or payments
- Hands-on experience in reviewing, updating or making changes to customer accounts
- Demonstrated ability to record details of client contacts and service history
- Proven ability to determine answers and solutions quickly
- With or without experience
- High school Graduate, College Undergraduate / Graduate, Vocational Courses welcome to apply
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
Required Skills
- Persuasion and Negotiation
- Problem Sensitivity
- Customer Service
- Technical Skills
- Critical Thinking
- Communication Skills
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- Unit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, Philippines
About Global Headstart Specialist, Inc.
Global Headstart Specialist, Inc. provides Call Center jobs and other employment opportunities to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: Sourcing and Recruitment, Executive Search, Training and Development, and Events Coordination.
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.