Call Center Agent | Banking Support
Global Headstart Specialist, Inc.
- Makati, PhilippinesUnit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2018-01-20T16:19:19.004041+00:00Job closed.
Job Description
- Assist customers with routine account-related request such as funds transfers, stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings account transactions, inquiries about funds availability, and check verifications requests by third parties
- Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary
- Process necessary paperwork to rebate customer service charges
- Update the system with messages regarding ATM/debit cards ad service charge rebates
Minimum Qualifications
- High School Graduates, College Undergraduates / Graduates, Vocational Courses welcome to apply
- Outgoing and energetic attitude
- Good listening skills
- Multi-tasking ability
- Excellent problem-solving capabilities
- Computer experience
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Persuasion and Negotiation
- Problem Sensitivity
- Customer Service
- Critical Thinking
- Communication Skills
- Deductive Reasoning
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- Unit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Global Headstart Specialist, Inc.
Global Headstart Specialist, Inc. provides Call Center jobs and other employment opportunities to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: Sourcing and Recruitment, Executive Search, Training and Development, and Events Coordination.
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.