Call Center Agent | Airline Account
Global Headstart Specialist, Inc.
- Makati, PhilippinesUnit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱18,000.00 - ₱19,000.00 / monthPHP180001900018000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Provides friendly service to and maintains positive relationships with all internal and external Customers
- Works in a cooperative spirit to ensure the success of our company
- Responsible for providing Customer Service to people desiring to travel, by determining and recommending the service that meets the Customers’ needs
- Communicates with Customers by telephone to furnish information regarding fares, schedules, routings, flights, availability of space
- Answer Customer inquiries regarding flight arrivals, delays, cancellations, flight irregularities, facilities, and other general information
Minimum Qualifications
- High school or general equivalency diploma
- With or without experience
- Ability to work well with others as part of a Team, excellent verbal communication, and interpersonal skills
- Must possess excellent telephone manner, well-modulated voice, and capability to work under stressful situations
- Must be able to work in a performance-based environment where productivity is measured
- Must work under tight time constraints to accomplish efficient sale and booking of reservations
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
Required Skills
- Email Support
- Customer Service
- Technical Skills
- Critical Thinking
- Communication Skills
- Deductive Reasoning
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- Unit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, Philippines
About Global Headstart Specialist, Inc.
Global Headstart Specialist, Inc. provides Call Center jobs and other employment opportunities to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: Sourcing and Recruitment, Executive Search, Training and Development, and Events Coordination.
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.