Customer Care Representative
Global Headstart Specialist, Inc.
- Makati, PhilippinesUnit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱17,000.00 - ₱18,000.00 / monthPHP170001800017000MONTH
- Full timeFULL_TIME
Expired 6 years ago
2018-01-20T16:15:04.449171+00:00Job closed.
Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Processing orders, forms, applications, and requests
- Ensure customer satisfaction and provide professional customer support
Minimum Qualifications
- Must have a Bachelor’s degree
- Ability to stay calm when customers are stressed or upset
- Comfortable using computers
- Fresh grads are welcome to apply
- Proficient in conversational English
- Able to convey information effectively with a neutral accent
- Internet savvy and knowledge of MS Office applications
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
- Deductive Reasoning
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Unit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, Philippines
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About Global Headstart Specialist, Inc.
Global Headstart Specialist, Inc. provides Call Center jobs and other employment opportunities to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: Sourcing and Recruitment, Executive Search, Training and Development, and Events Coordination.
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.