Technical Support Specialist | Electronics Account | Dayshift
Global Headstart Specialist, Inc.
- Makati, PhilippinesUnit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2018-01-20T16:15:04.449171+00:00Job closed.
Job Description
- Assume remote control over customers’ computers when necessary to resolve problems
- Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem
- Follow-up on customers to ensure their issues are completely resolved
- Actively listens to customers to understand their concerns and issues
- Make hardware recommendations for customers whose machines cannot support the software
Minimum Qualifications
- High School Graduates, Short Course / Vocational / College Graduates / Undergraduates
- Ability to speak and write clearly and accurately
- Knowledge of relevant software computer applications and equipment
- Demonstrated efficiency in typing and grammar
- With or without call center experience
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical / Health Insurance
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- Unit 2004, 139 Corporate Center, 139 Valero St.,, Makati, Metro Manila, Philippines
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About Global Headstart Specialist, Inc.
Global Headstart Specialist, Inc. provides Call Center jobs and other employment opportunities to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: Sourcing and Recruitment, Executive Search, Training and Development, and Events Coordination.
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.