Call Center Agent | Japanese Account
Global Headstart Specialist, Inc.
- Makati, PhilippinesUnit 2004, 139 Corporate Center, 139 Valero St.,, Salcedo Village, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Recieve inbound calls from clients and assist them with their inquiries or concerns via phone.
- Ensure quality service is provided to clients on behalf of the company management and gain good feedback.
- Perform other related tasks assigned.
Minimum Qualifications
- Fluent in terms of Japanese (Keigo), written or verbal.
- Strong analytical and planning skills.
- Excellent problem-solving skills.
- With the following traits:
- Outstanding patience.
- Attentiveness.
- Ability to use "positive language.
- Ability to "read" customers.
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Life Insurance
- Retirement Benefit Plans
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Relocation Assistance
- Transportation Allowances
- Performance Bonus
Required Skills
- Customer Service
- Communication Skills
- Deductive Reasoning
- Data Encoding / Data Entry
- Language Translation
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Unit 2004, 139 Corporate Center, 139 Valero St.,, Salcedo Village, Makati, Metro Manila, Philippines
About Global Headstart Specialist, Inc.
Global Headstart Specialist, Inc. provides Call Center jobs and other employment opportunities to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: Sourcing and Recruitment, Executive Search, Training and Development, and Events Coordination.
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.