Call Center Agent | CSR
Global Headstart Specialist, Inc.
- Makati, PhilippinesUnit 2004, 139 Corporate Center, 139 Valero St.,, Salcedo Village, Makati, 1227 Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Duties and Responsibilities:
- Understand the needs of the customers through effective listening and questioning skills.
- Obtain client information by:
- Answering telephone calls.
- Interviewing clients.
- Verifying information.
- Deal with all calls politely, courteously, professionally, and assertively.
- Update job knowledge by:
- Studying new product descriptions.
- Participating in educational opportunities.
- Adhere to agreed processes, meeting required work standards, targets, and objectives.
Minimum Qualifications
- Average to excellent communication skills.
- Computer Literate (familiar with different Microsoft applications).
- Effective listening and questioning skills.
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Free Lunch or Snacks
- Performance Bonus
- Recruitment / Signing Bonus
Required Skills
- Chat Support
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- Unit 2004, 139 Corporate Center, 139 Valero St.,, Salcedo Village, Makati, 1227 Metro Manila, Philippines
About Global Headstart Specialist, Inc.
Global Headstart Specialist, Inc. provides Call Center jobs and other employment opportunities to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: Sourcing and Recruitment, Executive Search, Training and Development, and Events Coordination.
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.