Autohub Group of Companies, Inc.
Autohub Group of Companies, Inc.

Customer Relations Officer | Morris Garage Otis Manila  

Autohub Group of Companies, Inc.

  • Manila, Philippines
    Quirino Ave Ext, Barangay 821, Manila, Metro Manila, Philippines
    Manila
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 3 years ago

2021-06-13T16:00:00+00:00
Job closed.

Job Description

  • Responsible in conductiong daily pro-active customer contact calls; ensures achievement of the daily target pro-active customer contact calls, appointment from pro-active and show up from appointment customers.
  • Responsible in conducting daily after-sales/after-service follow up calls; esnures achievement of daily target successful follow-up calls.
  • She must handle phone call inquiries efficiently for appointment scheduling; must be able to direct phone call inquiries to proper department concerned (sales, service, parts and other departments).
  • Responsible in receiving phone call or walk-in customer complaints and coordinates them to poper departments concerned or elevates it to next higher position level if necessary; document received concerns and updates the file on its resolution and closure.
  • Responsible for the daily updating of the CRD Mancom Metrics Report.
  • Responsible for the monthly submission of the summary report of sales/service concerns for the dealership Mancom Report.
  • Must be willing to provide assistance and promote good customer service relations to both external and internal customers at all times.
  • Must be able to exercise friendliness and cheerfulness in all customer relations activities; promotes in the building and establishing of a happy environment.
  • Database management (includes updating and submission of warranty registration cards).
  • Documents filing and maintenance.

Minimum Qualifications

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Excellent customer service
  • Must have relevant working experience
  • With pleasing personality

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Quirino Ave Ext, 1007 Manila, Philippines
Industry
Automotive
Vacancy
1 opening
Website
https://www.autohubgroup.com/

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Autohub Group of Companies, Inc.

Autohub GROUP is a synergy of automotive dealerships, distributorships and car service companies composed of Ford, Nissan, Hyundai, Mazda, Foton, Changan, Ssangyong, Geely, MINI, Rolls Royce, Lotus, Pagani, Vespa, and Triumph. It also sets up the Autohub Institute of Technology which caters to Automotive Servicing NCI and NCII. Renthub for car rentals, Nexthub for car repair services, Painthub for automotive body and paint, ACCS and VKool for car parts and accessories. Autohub Group of Companies, Inc. is a registered business under the Securities and Exchange Commission on July 19, 2007, with its corporate office at Block 15, Ford Global City Building, Rizal Drive, Bonifacio Global City, Taguig. Its primary function is to manage the different dealerships/brands indicated above. It is headed by its President and Dealer Principal, Mr. Willy Q. Tee Ten. Autohub is your One-Stop-Auto Shop! Its product range consists of high-end to entry level vehicles (i.e. passenger cars, SUV’s, pick-ups, 4-6 wheeler cab and chassis trucks and motorcycles), genuine and aftermarket parts and accessories, and car care products. Autohub is equipped with the world’s finest machines, as well as highly trained, qualified sales and service personnel, to provide its clientele with all their vehicle requirement’s needs while maintaining excellent customer satisfaction through efficient and quality customer oriented programs and the centralization of its group sales and service activities. VISION – to be the preferred Automotive Group for innovative solutions, quality products and reliable services. MISSION – to provide comprehensive automotive products and services through synergy that would ensure complete customer satisfaction and best interest of all stakeholders.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: