System and Network Administrator
Globagility
- Mandaluyong, PhilippinesUnit 10 BSA Commercial Tower, Mandaluyong, Manila, PhilippinesMandaluyongManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-08-08T05:00:00+00:00Job closed.
Job Description
- This is for Australian clientele
- Monitor the alerts, notifications and scheduled reports produced by client's system.
- Remote monitoring systems and respond appropriately through logging jobs in client's system.
- Perform scheduled monitoring and preventative maintenance tasks for Managed Services clients, such as patch management and testing restores from client backups.
- Provide remote support to IT clients in regard to technical issues.
- Update jobs in client's system including recording all tasks performed, next steps required, resolutions and time sheets
- Escalate service requests to appropriate technicians and/or managers, as required.
- Perform any other duties as requested by the IT Operations Manager, on occasion.
Minimum Qualifications
- Must demonstrate experience with Microsoft Powershell scripting
- Must have experience in Microsoft Server Software support (Server 2010 and above)
- Must have experience in Cisco Networks hardware and software support
- Experience with LabTech software is a plus
- Strong English Communications skills
- At least 2 years work experience
- Nice to have Microsoft Certifications under Server 2010
- Nice to have Cisco Certifications
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Unit 10 BSA Commercial Tower, Mandaluyong, Manila, Philippines
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About Globagility
Globagility Inc. has been established in 2014 as a software development company in the Philippines. Our traditional business model is based on the needs of small to medium sized companies providing them with affordable software solutions in Philippines. The revenues of our company are expected to be nearly ₱ 100,000 per month depending on the variables that are factored in with investments in the software industry. There is a great need for software systems across all industries in the Philippines to deal with tedious manual transactions, that is how Globagility was born.