Head Technician
Gigahertz Computer Systems
- Manila, Philippines426 P Casal St., Quiapo Manila, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- ₱15,000.00 - ₱16,000.00 / monthPHP150001600015000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
Qualifications:
- Male/Female.
- Candidate must possess Bachelor's/College Degree, any field.
- With at least 1-2 year(s) of relevant working experience is required for this position.
- Must have a wide range of knowledge in Desktops, Laptops, Computer Clusters and Servers, Smartphones, Tablets and Software Applications.
- Knowledgeable in Troubleshooting Hardware and Software Technical Issues and ability to multi-task in troubleshooting.
- Knowledgeable in System Networking.
- Excellent analytical and problem solving skills.
- Good management skills and flexible enough to adapt plans.
- Ability to meet tight deadlines and within constraints.
- Must be willing to be assigned in Gigahertz branches (Baguio, Calamba, Cubao, Clark, Dasmariñas, Fairview, Alabang, Glorietta, Lipa, Marikina, Megamall, Manila, Pasay, North Edsa, Pampanga, Malate, San Lanzaro, Greenhills, Sta. Rosa, Calamba, Laguna).
- Full-time position(s) available.
Scope of Responsibilities:
- Serves existing accounts by analysing work orders, investigating complaints, conducting test and resolving problems.
- Establishes service by studying system requirements, completing installation and performing acceptance tests.
- Maintains customer’s confidence by examining complaints, identifying solutions and suggesting improved methods and techniques.
- Documents service and installation actions by completing forms, reports, logs and records.
- Updates job knowledge by participating and attending training seminars.
- Accomplishes operations and organization mission by completing related results as needed.
- Serves customers by Installing hardware and License software systems and repairing warranty equipment.
- Troubleshooting a variety of computers issues.
- Setting up computer security measures.
- Configuring computer networks.
- Offering technical support via face to face and phone.
Minimum Qualifications
Required Skills
- Organizing and Planning
- Software Testing
- Usability Testing
- Action Planning
- Sales and Marketing Knowledge
- Analyzing Data
- Problem Sensitivity
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Vocational course
- Recruiter response to application
- Once in a while
- Office Address
- 426 P Casal St., Quiapo Manila, Manila, Metro Manila, Philippines
- Industry
- Retail Industry
- Website
- https://www.gigahertz.com.ph
About Gigahertz Computer Systems
Vision
"To be the Number One IT Solutions provider in the Philippines."
Mission
"We are problem solvers. We exist to help our customers solve an everyday problem by using our expertise in the field of technology."
Core Values
Integrity - We do what is right, even when no one is looking.
Proactivity - We make things happen instead of waiting for them to happen to us.
Commitment -We are dedicated to exceeds customer needs and satisfaction.
Excellence - We embrace a culture of continuous improvement, always finding ways to improve our individual proficiencies and organizational processes.
Accountability - We take responsibility for best results.
Corporate History
Our company Gigahertz Computer Systems was incorporated on November 15, 2001. Since the inception of our first retail store in Viramall last December 15, 2001, our business has aroused great attention and interest in the world of computer technology with its innovative way of blending a voluminous supply of computer products and good fast service into one body of unique transaction.
Gigahertz offers a very wide variety of computer products and peripherals as well as computer electronics at extremely low prices to end-users, freelancers, dealer-retailers, internet related businesses and corporate companies. Due to the low pricing of the company's products, we were able to achieve a very steady increase in sales volume. Now we are recognized as one of the top dealers leading the market in retail and distribution of the latest computer products, Gigahertz continues to expand thru 22 branches across Metro Manila and Greater Manila, also extending its service to customers on the corporate field.
Benefits:
Sick Leave/Vacation Leave
Service Incentive Leave
Perfect Attendance Leave
Birthday Leave
Branch Incentive