Community Engagement Manager
Get Hooked 360, Inc.
- Quezon City, Philippines8F, 8F Regis Center, 327 Katipunan Avenue, Loyola Heights, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
The Community Engagement Manager (CEM) is in charge of the overall effective implementation of community programmatic engagement strategies of handled brands. The CEM will work with the Account Management leaders and other account management stakeholders to develop a vision for effective community engagement and will play a lead role in implementing this vision. The CEM will also oversee a team of Community Engagement Associates and Specialists and be responsible for training and upskilling the team.
Minimum Qualifications
- Strong community management background with experience in Facebook business page platform and other customer service applications such as Zendesk
- Excellent communication skills - Written and Verbal in both English and Filipino
- Basic quantitative skills
- Communications or Management degree holder
- Strong analytical and planning skills
- Excellent problem-solving skills
Perks and Benefits
- Special Leave Benefits for Women
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
Required Skills
- Customer Service
Preferred Courses
- Communication
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Regis Center, 327 Katipunan Avenue, Loyola Heights
- Industry
- Marketing / Advertising / Sales / Promotion / PR
- Vacancy
- 1 opening
- Website
- http://www.gethooked360.com/
About Get Hooked 360, Inc.
Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.
Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.
We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.
Why Work With Us?
Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.
Be Part Of Our Team
Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.
Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.
We value malasakit and we have a heart for our customers and our people.
We believe that when we take care of our people, our people naturally takes care of our organization.
We love life within and beyond work.