Customer Service Officer (CSR)
Gennex Solutions Philippines Inc
- Metro Manila, Philippines, 14 Lotus Road, , Metro Manila, PhilippinesMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- To assist the Team in achieving the goals to meet customer satisfaction
- Help to achieve the Sales and Profit based on target set by the company
- Responsible in SO processing/ Customer Purchase Order
- Delivery management for customer orders
- In-charge for monitoring of Inventory level and Forecast management of assigned customers
- Helps accounts receivables collectability and ensure on-time payment of customers
- Maintains complete and proper documents filing
- Preparation of reports when needed
Minimum Qualifications
- College Graduate (any course)
- Knowledgeable in MS Office (Word / Excel / PowerPoint)
- Must possess good communication skills
- With Positive attitude, Matured, Flexible and Fast Learner
- Work-oriented and self-motivated
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
- With at least six (6) months Customer Service experience in the field of Electronics and Semiconductor will be an advantage.
- Knowledge in Import/Export, PEZA and Freight processing are required.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 14 Lotus Road , Metro Manila, Philippines
About Gennex Solutions Philippines Inc
Gennex was founded March 2000. Since then, we have expanded and established our presence in Singapore, Philippines, Thailand and Malaysia. We have achieved this by continuously providing our customers with quality products and services. As a fast-growing distributor of electronic components, hardware supplies, semiconductor test and equipment and test consumables, Gennex represents several reputable and well-known manufacturers worldwide. In close coordination with our suppliers, we are able to get customers up-to-date on new product development and market trends. Our competitive edge lies in working closely with customers in providing them superior materials planning and procurement strategies. We were able to attain this because of more than a decade combined experience of our staff in supply chain management. Warehouses strategically located in Singapore, Philippines, Hong Kong and Taiwan allows us fast and cost efficient deliveries to customers.