Network Architect  

Overview:

The Network Architect supports commercial and internal sales opportunities. Their role in the sales cycle is to provide leadership and design assistance to the Sales Engineers, Partner Channel, Strategic Account Management, and other Sales Engagement Teams. Solutions Architects also aid in the creation of custom or non-standard solutions that meet the client’s requirements while maintaining the ability to be supported effectively by the standard operations group, in addition to defining standards to be used across the organization.

Responsibilities:

• Architect solutions for business requirements involving advanced networks (performance & management), VoIP and converged technologies
• IT system/architecture requirements (including development of fault and performance management policies and automation rules)
• Understands client’s needs and be able to provide solutions with their existing products or recommend new ideas
• Create a project design and quotes from suppliers and vendors
• Create and support delivery documentation
• Interface and interact with customers on a semi-regular basis
• Participate and potentially lead innovation designs and implementation of tools
• Understand pricing and market value of the hardware
• Conduct in-house hardware inventory for the company. Providing recommendation/advice for existing technology (IT Specialist)

What We Offer:

• Competitive salary and benefits
• Health Insurance (HMO) with 1 FREE dependent
• Monthly Allowance
• Leave credits upon hiring
• Healthy and Encouraging Work Environment

Requirements/Qualifications:

• At least 5 years in experience in a solution-oriented technical design and engineering role, with an emphasis on advanced networks, and convergence solutions. Data and IP Services (MPLS, VoIP, VPN, IP PBX
• Candidate must have 70% Technical skills and knowledge and 30% Sales (technical person with sales mindset)
• Technical skills must range from L1 support, computer design, networking and system administration
• Managed Network Services (LAN, WAN, WLAN, Managed IP PBX)
• Ability to create and review technical documentation (RFIs, RFPs, SOWs, SLAs, BOM)
• Strong knowledge of overall network technology experience with fundamental understanding of WAN, LAN, Wireless, IPT and Optimization services
• Excellent communication skills as the role will work closely with the internal engineering team, vendors, and clients
• Excellent customer facing skills (oral and written), a passion for customer satisfaction, and adherence to support service level agreements
• Performs well under pressure to meet deadlines
• Accepts responsibility, is self-motivated and accountable for achieving implementation and Customer satisfaction targets
• Results-oriented, excellent ability to utilize and manage the organization’s resources to achieve goals\
• Strong interpersonal abilities to facilitate extensive interactions across the organization and with multiple customers
• Must be open to Individual Contributor role
• Ability to work well in a fast-paced environment with multiple tasks
• Bachelor’s Degree in information technology, Computer Science or other relevant fields