Team Manager | Outbound Sales
Full Potential Solutions, Inc
- Pasig, PhilippinesOrtigas Center, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Our Team Manager will be responsible for managing our team of sales agents along with creating new strategies and process flows to maximize revenue from this channel. As a manager you must be able to collaborate and operate in a fast-paced, high-energy, and constantly changing environment while staying laser focused and hands-on with your team. This role will report into the Director of Sales Development.
As a Team Manager, you will provide support, coaching, feedback, process improve, performance manage, and client manage the team. The team which holds a responsibility of supporting customers of qualify a business lead.
Responsibilities:
Our Team Manager will perform the following:
- Manage the hiring, development, and performance of the team.
- Coach agents to successful achievement their goals.
- Set team direction, resolve problems and provide guidance to members of the team.
- Inspire others to deliver their best daily.
- Work with peers to solve problems in creative ways.
- Possess excellent questioning and listening skills.
- Have a strong ability to build rapport.
- Adapt departmental plans and priorities to address business and operational challenges.
- Perform supervisory audits as necessary.
Minimum Qualifications
Requirements:
- College degree is preferred
- Minimum of 5 years of work experience with a track record of accomplishment in sales and customer service function
- Minimum 1 year related team leadership/management experience in sales lob required
- Demonstrated understanding of call center environment and a deep disciplinary knowledge of customer service and sales
- Experience communicating effectively across all levels of the organization
- Must be a dependable, high energy, detail-oriented person.
- Demonstrated embrace of our Core Values
- Must be flexible with schedule and job duties
- Company drug screen and background check are required
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Ortigas Center, Pasig, Metro Manila, Philippines