IT Project Manager
Full Potential Solutions, Inc
- Pasig, PhilippinesOrtigas Center, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
IT Project Manager(ITPM) has the overall responsibility for the planning and control of IT related projects. IT Project Manager is responsible to ensure that all phases of IT projects life cycle are properly planned, coordinated, monitored, logged and tracked appropriately. ITPM will partner and align with Operations & Client Services on new campaign implementations, and coordinate with internal IT teams to prioritize, to schedule, develop and release solutions.
- Engage, prioritize, and partner with multiple shared services IT teams to address, diagnose and resolve issues.
- Coordinate and collaborate with IT leadership to develop and improve customer solutions, such as Client/Partner contact center software, custom applications, reporting, websites, self-service, and machine learning applications.
- Drive compliance with industry best practices for system implementation and technical architecture standards, maximum code reuse, testability, application integration, performance, reliability, manageability, and security.
- Actively drive idea generation and contribute to forward-thinking ideas through the entire agile lifecycle: brainstorming, development, delivery, maintenance and decommissioning.
- Produce detailed functional and technical application specific documents.
- Design and develop reusable components and operational strategies in the cloud to support scalability, high availability, performance, monitoring, backup, restore, etc.
- Deliver solutions quickly from concept to production with confidence to deliver a polished, finished product.
- Assist with incident management, troubleshooting, root cause analysis, and problem resolution and identify opportunities to be proactive vs. reactive and prevent recurring incidents.
- Convey technical issues and material to a non-technical audience.
Minimum Qualifications
- 5+ years of Project Management experience
- IT Infrastructure experience a plus
- Bachelor's Degree in Business or Computer Science is preferred
- Experience using standard tools and techniques (ssh, bash, unix scripting, etc).
- Experience in Agile Software Development, application frameworks, and application testing technologies
- Familiarity with software and Infrastructure Change Management, Release Management, and Source Code Configuration Control
Perks and Benefits
- Paid Vacation Leave
- Medical / Health Insurance
- Paid Holidays
Required Skills
- Change Management
- UNIX
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Ortigas Center, Pasig, Metro Manila, Philippines
About Full Potential Solutions, Inc
Full Potential Solutions (FPS) is a performance-based outsourcing firm with operations in Kansas City, MO, Chennai, India and Manila that puts culture and employees first. We employ the best people, processes and proprietary technology available to deliver multichannel solutions for our clients and fulfilling careers for our employees. FPS is a rapidly growing, global company.
We invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things! FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for high potential career growth with a fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, you drive great results.
Our Core Values:
Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal
Our Mission: To create conditions within which people can thrive!
Interested? We're Hiring! We’re looking for smart, driven and talented people at all levels to join our rapidly growing team here in Kansas City, Missouri, USA; Chennai, India, and Manila, Philippines.