Social Media Expert
Full Potential Solutions, Inc
- Pasig, PhilippinesOrtigas Center, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
The Social Media Specialist will be responsible for content strategy and creation, coordination and management of FPS social media accounts to expand engagements across all audiences (employees, candidates etc) while ensuring FPS brand position in the marketplace
S(he) will be FPS social media POC, identifying issues as they come up and collaborating with key internal teams for solutions.
MAJOR DUTIES AND RESPONSIBILITIES
Social Media
- Daily monitoring of public FPS social media sites and engage our social intranet platform.
- Escalate, respond and document negative comments to appropriate internal departments using proper protocol.
- Collaborate with internal marketing team on improving processes.
- Reaching out to employees, potential employees, and the public via private messaging to work towards improving the social media sentiment of FPS.
- Provide employees, prospective employees, clients, and the public a glimpse into the FPS core values.
General
- Keep up with the latest trends and best practices in social media
- Act as a Social Media advocate with employees and potential employees to extend our brand reach.
Minimum Qualifications
- 4-6 years of experience as a Social Media specialist.
- Bachelor’s degree preferred.
- Excellent communication skills, both written and verbal.
- Ability to effectively present information to internal and external associates.
- Excellent Microsoft Office skills.
- Demonstrated ability to take initiative and ownership with a focus on continuous improvement.
- Excellent attention to detail and strong customer service disposition and sense of professionalism.
- Willing to work on a night shift.
- Willing to work in Ortigas Center.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
- Paid Holidays
Required Skills
- Social Perceptiveness
- Digital Marketing
- Customer Service
- Problem Solving
- Social Media Management
- Content Marketing
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Media and Creatives
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Ortigas Center, Pasig, Metro Manila, Philippines
About Full Potential Solutions, Inc
Full Potential Solutions (FPS) is a performance-based outsourcing firm with operations in Kansas City, MO, Chennai, India and Manila that puts culture and employees first. We employ the best people, processes and proprietary technology available to deliver multichannel solutions for our clients and fulfilling careers for our employees. FPS is a rapidly growing, global company.
We invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things! FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for high potential career growth with a fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, you drive great results.
Our Core Values:
Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal
Our Mission: To create conditions within which people can thrive!
Interested? We're Hiring! We’re looking for smart, driven and talented people at all levels to join our rapidly growing team here in Kansas City, Missouri, USA; Chennai, India, and Manila, Philippines.