Freelancer.com Philippines Inc.
Freelancer.com Philippines Inc.

Junior Account Manager (CSR)  

Freelancer.com Philippines Inc.

  • Taguig, Philippines
    Ecotower, 32nd St, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • ₱18,000.00 - ₱23,000.00 / month
    PHP
    18000
    23000
    18000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-08-14T16:00:00+00:00
Job closed.

Job Description

As a Junior Account Manager, you’ll be speaking with startups and small business owners and operators from all around the world and guiding them through the process of using our site and selecting the best freelancers to work on their projects. We are looking for a passionate individual who knows how to provide great customer service and loves seeing their clients' projects come to life and watching their businesses improve with the help of our platform of over 24 million users.

You’ll enjoy working on a variety of projects that cross the digital spectrum, but predominantly working on websites, mobile applications, design tasks, and various other small business marketing activities. You’ll be using your excellent communication skills to deal with broad range of customers as well as approaching potential customers with the aim of winning new business and gaining repeat business wherever possible.

Responsibilities:

  • Look after the Recruiter Projects queue.
  • Initiate contact with the users via phone, chat or email.
  • Recommend different ideas and improvements to manage and improve quality of projects.
  • Find and endorse the most suitable freelancer for the project.
  • Focus sales efforts on upselling project upgrades.
  • Provide timely and effective resolutions to customer inquiries.

Minimum Qualifications

  • Bachelor’s/College Degree in any field.
    • A degree or diploma in a business/marketing/communications or related discipline is preferred.
    • Sales experience highly valued. Particularly experience working via phone, email and chat.
    • Experience with web-based businesses.
  • High fluency in the English Language.
  • Knowledgeable in the following:
    • Web marketing strategy.
    • E-commerce fundamentals.
  • Highly skilled in the following:
    • Communication
    • Analytical thinking
    • Problem-solving
  • Able to perform the following:
    • Express complex ideas simply and concisely.
    • Initiate different tasks.
    • Work under pressure.
    • Manage time well.

Hours of Work

  • Must be able to work flexible hours including graveyard shifts, shifting/rotation of schedules (shifting schedules), weekends, overtime (if required) and some holidays.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
32nd St. corner 9th Ave. 31st floor Eco Tower Bldg., Bonifacio Global City Taguig, Taguig, Metro Manila, Philippines
Industry
Computer Software / Engineering
Vacancy
5 openings
Website
https://freelancer.com

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About Freelancer.com Philippines Inc.

Freelancer.com is the world's largest freelancing and crowdsourcing marketplace by number of users and projects. We connect over 28 million employers and freelancers globally from over 247 countries, regions and territories. Through our marketplace, employers can hire freelancers to do work in areas such as software development, writing, data entry and design right through to engineering, the sciences, sales and marketing, accounting and legal services. Freelancer Limited is trading on the Australian Securities Exchange under the ticket ASX:FLN

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