Fraud Analyst Philippines Inc.

Posted 11 days ago and deadline of application is on 22 Jan
Recruiter was just hiring 7 hours ago

Job Description

  • Screen and process Know Your Customer (KYC) verification requests according to's KYC Program
  • Review and process Limit Account verification requests according to the Fraud Division's Sanctioning Policy guidelines
  • Check and process Secure Phone Number Change verification requests
  • Confirm and resolve specific security-related concerns
  • Answer and resolve escalated cases regarding verification-related issues
  • Review and answer verification-related emails from Users
  • Educate Users regarding the Site's Terms and Conditions
  • Analyze data and identify areas for improvement in the team's processes
  • Uphold and enforce the Site's Terms and Conditions, Code of Conduct, and Privacy Policy with respect to the welfare of users and the company

Minimum Qualifications

  • Has at least one to two (1-2) years of verification-related work experience
  • Has excellent typing and computer usage skills
  • Has effective interpersonal and communication skills
  • A quick learner and a keen observer
  • Loves to research, investigate, analyze and apply logical thinking
  • A team player who values good team work and high team spirit
  • Amenable to rotating shifts and rest days

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Graduated from college
Office Address
Fort Bonifacio, Taguig, Metro Manila, Philippines
Computer Software / Engineering
15 openings

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