Onboarding Specialist
Foodpanda Philippines, Inc.
- Makati, PhilippinesPacific Star Bldg. | Makati Avenue corner Sen. Gil J. Puyat Avenue, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱14,000.00 - ₱18,000.00 / monthPHP140001800014000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
“There is no love sincerer than the love of food.” – George Bernard Shaw
Do you love food and convenience put together? Then you will definitely love foodpanda!
foodpanda (small ‘f’) is the world’s favourite way to order food online from the comfort of your home or office. Whether it’s getting your hands on your favourite pasta, kebab or pizza, we believe that no one should have to suffer from hunger attacks ever again.
However, this doesn’t happen without some really awesome people. We are looking for an Onboarding Specialist to join our growing team in Makati, Manila!
Role Description
- Provide excellent onboarding training to the newly signed up foodpanda partners, either face-to-face or over the phone on the foodpanda order acceptance process. Additionally, to conduct test orders to ensure that the said onboarding was effective.
- Assist with the preparation for external face-to-face meetings of the Account Management and Partner Care Teams, including furnishing of the onboarding training manual tailored-fit for a specific partner.
- Work closely and proactively with the Sales, Account Management and Content Teams in ensuring all tasks and requirements are both accurate and conducted in a timely way.
- Coordinate with the IT Department in line with the gadget inventory management.
- This position is under the Account Management Department, not Human Resources
Minimum Qualifications
- Candidate must possess at least Bachelor's/College Degree in any field.
- Has a keen eye for detail and can juggle multiple tasks effectively
- At least 1 year(s) of working experience specializing in Partner Care or equivalent is a plus
- Open to fresh graduates
- Possesses a driven, self-motivated, and team-oriented attitude.
- Enjoys getting along with people from different backgrounds
- Excellent communication and interpersonal skills, fluency in both English and Tagalog
- Can work well under pressure
- Flexible in regards to working hours.
- Can start immediately
Perks and Benefits
- Mobile Phone Discount
- Special Leave Benefits for Women
- Single Parent Leave
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Paid Holidays
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
Required Skills
- Relationship Management
- Interpersonal Skills
- Time Management
- Problem Solving
Preferred Courses
- Communication
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 6780 Jaka Building, Makati City
About Foodpanda Philippines, Inc.
foodpanda (part of Delivery Hero) is the leading global online food delivery marketplace, active in 11 countries and territories.
We have the largest food network in the world with more than 150,000 restaurant partners and a global leader in the space with 291.5 million orders processed (2017).
The company enables restaurants to become visible in the online and mobile world and provides them with a constantly evolving online technology.
For consumers, foodpanda offers the convenience to order food and the widest gastronomic range from where they can choose their favorite meal on the web or via app.
In the Philippines we remain strong as the leading online food delivery platform with the aim to work with the top-notch talent in the market that could drive the business to unparalleled growth.