Brand Operations Champion
Foodpanda Philippines, Inc.
- Pasig, PhilippinesPasig, NCR, PhilippinesPasigNCRPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Do you love food and convenience put together? Then you will definitely love foodpanda!
foodpanda brings good food into the everyday, whether delivering on our signature pink bikes or serving insights into the newest food trends and showcasing local favorite restaurants. We operate in 12 countries worldwide. Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants. We're changing the way food delivery is viewed and experienced worldwide.
We are the leading online food delivery service in the Asia-Pacific region with a wide variety of restaurant options. Operated by Delivery Hero, the global leader in the food delivery industry, processing over 1 million orders everyday and is operating in 40+ markets in the world, with 17,000 employees and approximately 200,000+ restaurant partners.
This doesn't happen without our awesome people! We are looking for a Brand Operations Champion to join our growing business!
What’s on the menu to do:
- Support country operations managers in the day-to-day operations of key brands at the highest standards
- Follow foodpanda’s brands operations strategy, success metric alignment, and ongoing execution to enable the enhancement and growth of the vertical locally
- Coordinate between multiple stakeholders and ensure the delivery of perfect orders from the vendors to the consumers
- Ensure restaurant partners/vendors order preparation time, rider to customer delivery time and total delivery time is fully optimised
- Implement LTO campaigns with Regional/local ops and marketing
- Working with culinary managers and category managers to ensure fully optimized menus are live across key brands
- Work closely with the APAC training manager to ensure training guides are implemented and followed to the highest standards.
- Partnering with our Logistics Operations and Customer Experience teams to improve our overall brand's performance.
- Create weekly/monthly performance decks on key brand/s, highlighting performance and growth opportunities
What we have for you:
We have a steep learning curve and because of that, not a day is boring here! This is a place for those looking for challenges, learning and fast growth. You will experience the start-up environment in a stable global organization
When food marries tech - it’s just a promising industry
- We have a vibrant and international team with diverse backgrounds
- This is a brand with competitive employees in an all hands on deck environment!
- We recognize top performers, welcome our newbies, and share good food!
- Competitive package, allowances, food perks, HMO, Insurance, and more!
Minimum Qualifications
What do you bring into the table?
- Minimum 1 year experience in Cloud Kitchens, foodtech or virtual brands is a must.
- Bachelor's Degree in Hospitality Management/F&B Facilities Management, Culinary Arts or equivalent
- Experience managing a P&L and/or budgets
- A task-master; get things done on time to support overall frictionless execution
- Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions
- Strong leadership and communication skills, able to work independently and are reliable
- Well versed with Google suite
- Basic knowledge of SQL/Tableau a plus
- Weekend work required
- Experience in franchising desirable
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Pasig, NCR, Philippines