Key Account Manager

Foodpanda Philippines, Inc.

  • Makati, Philippines
    PH1, Pacific Star Bldg. | Makati Avenue corner Sen. Gil J. Puyat Avenue, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • 20,000.00 - 30,000.00 PHP / monthPHP20,000.0030,000.0020,000.00MONTH
  • Full time
Posted 2 months ago and deadline of application is on 13 Apr
Recruiter was hiring 2 hours ago

Key Account Manager

Foodpanda Philippines, Inc.

Job Description

Do you love food and convenience put together? Then you will definitely love foodpanda!

foodpanda brings good food into the everyday, whether delivering on our signature pink bikes or serving insights into the newest food trends and showcasing local favorite restaurants. We operate in 8 countries in Asia. Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants. We're changing the way food delivery is viewed and experienced worldwide.

We are operated by Delivery Hero, the global leader in the food delivery industry, processing over 1 million orders everyday and is operating in 40+ markets in the world, with 17,000 employees and approximately 200,000+ restaurant partners.

However, this doesn’t happen without some really awesome people. We are looking for a Key Accounts Manager to join our team in Makati, Manila!

What’s on the menu for you to do:

  • Manage and enhance the work relationship with the 1,000+ partner restaurants through regular, personal contact with the restaurant manager
  • Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
  • Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
  • Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
  • Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
  • Design and improve the after sales process by streamlining the operations and the CRM system
  • Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration

Minimum Qualifications

What do you bring to the table?

  • At least 3 years lead or key account management experience in the e-commerce or food and beverages industry or equivalent
  • Experience in generating reports with good understanding of data and vendor performance
  • Keen interest and good understanding of building relationships with clients
  • Endurance and perseverance in the process of follow up on partner restaurants
  • Pleasant personality, high level of enthusiasm and commitment
  • Ability to work structured and efficiently organize the communication process with our partners
  • Great interpersonal, communication, and strong negotiation skills
  • Open to working/currently residing in Metro Manila
  • Team player, self-motivated with the ability to work self-reliant
  • Required language(s): English and Filipino

What we have for you:

  • We have a steep learning curve and because of that, not a day is boring here! This is a place for those looking for challenges, learning and fast growth. You will experience the start-up environment in a stable global organization

When food marries tech -it’s just a promising industry

  • We have a vibrant and international team with diverse backgrounds
  • This is a brand with competitive employees in an all hands on deck environment!
  • We recognize top performers, welcome our newbies, and share good food!
  • Competitive package, incentives, allowances, food perks, HMO, and more!

Up for a challenge? Apply Now!

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Employee Discounts Employee Discounts
  • Mobile Phone Discount Mobile Phone Discount
  • Transportation Allowances Transportation Allowances

Jobs Summary

Job level
Associate / Supervisor
Job category
Management and Consultancy
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
PH1 Jaka Building 6780 Ayala Avenue Legazpi Village Makati City 1209 Philippines
Industry
E-Commerce
Vacancy
2 openings
Website
https://www.foodora.com/

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About Foodpanda Philippines, Inc.

foodpanda (part of Delivery Hero) is the leading global online food delivery marketplace, active in 11 countries and territories. We have the largest food network in the world with more than 150,000 restaurant partners and a global leader in the space with 291.5 million orders processed (2017). The company enables restaurants to become visible in the online and mobile world and provides them with a constantly evolving online technology. For consumers, foodpanda offers the convenience to order food and the widest gastronomic range from where they can choose their favorite meal on the web or via app. In the Philippines we remain strong as the leading online food delivery platform with the aim to work with the top-notch talent in the market that could drive the business to unparalleled growth.