First Philippine Industrial Park
First Philippine Industrial Park

IT Analyst  

First Philippine Industrial Park

  • Pasig, Philippines
    Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired a year ago

2022-12-10T07:15:56.312464+00:00
Job closed.

Job Description

First Philippine Industrial Park is looking for an IT Delivery Analyst who will be responsible for ensuring IT Operations are running as per agreed SLAs, within budget and in compliance with regulatory requirements by overseeing, preparing completing and managing all IT contracts, licenses, service agreements with vendor/supplier/partner. You will manage the IT budget and identify cost optimizations. You will ensure the network is available and reliable by providing technical assessment of potential solutions and vendors. challenge proposals of shared services and 3rd parties. You will lead projects related to sustaining and improving the network infrastructure. You will identify and implement continuous improvements to drive efficiencies; review feedback to improve services, tools, and support experience. You will align processes to meet QA principles. You will establish effective working relations across departments, including acquiring knowledge on changes that will impact delivery of IT services and providing timely communications. You will act as an escalation point and report immediately any issues that need action or decision. Lastly, ensure risk areas are addressed, managed, monitored and mitigated

What you'll be doing:

Service Management and Contracts Administration

  • Monitor performance and ensure that all service contracts are delivered as per agreed SLAs. Ensure continued service without disruption
  • Ensure continual improvement processes are in-place and executed.
  • Track and monitor contract renewals, and provide recommendations and cost optimizations based on vendor performance
  • Act as escalation point for IT services and coordinate with the service providers for timely resolution of critical issues while ensuring that timely communications is provided to the business

Asset Management and Licensing

  • Track and monitor assets (eg. software licenses, subscriptions, laptops and other IT Equipment) including renewals and forecasting
  • Identify and implement cost optimizations by leveraging on FPH best practices and working closely with other support groups (eg. Procurement team, HR)

Budget Management

  • Monitor and Analyze the IT budget and expenditures and identify improvements and cost optimizations

Other Projects

  • Lead IT Projects from time to time
  • Plan, manage and deliver strategic IT initiatives; involve business executives in governance and ensure value creation
  • Drive process improvement and cost reduction for overall IT support

Business Process

  • Re-engineer Business Processes for streamlining / optimizing through IT.
  • Identify opportunities for improved operational
  • Align processes to meet with Quality Assurance principles

Risk Management

  • Ensure risk areas are addressed, managed, monitored and mitigated.
  • Ensure solutions are secure using a Risk Management Approach

Minimum Qualifications

What we're looking for:

  • Bachelor's Degree in Computer Science, Mathematics, Engineering
  • ITIL certification is a plus
  • 5+ years of comparable work experience
  • Experience working on SAP Systems is a plus
  • Good data organization and management
  • Familiar with and user of Google & MS Office; experienced to expert on spreadsheets
  • Strong Analytical and problem-solving skills and effectively able to troubleshoot and prioritize needs, requirements, and other issues
  • Working knowledge of Project Management
  • Expertise in people management, human networking and relationship building
  • Communicates effectively with executives, employees, service providers and other support groups.

Perks and Benefits

  • Mobile Phone DiscountMobile Phone Discount
  • Retirement Benefit PlansRetirement Benefit Plans
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Work from HomeWork from Home
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Pasig, Metro Manila, Philippines
Industry
Property Management and Real Estate
Vacancy
1 opening
Website
http://www.fpip.com/

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About First Philippine Industrial Park

First Philippine Industrial Park, Inc. (FPIP) is the owner, developer, and manager of the leading industrial property in the Philippines. Established in 1997, FPIP is a 457-hectare property strategically located in the CALABARZON (Cavite-Laguna-Batangas-Rizal-Quezon) industrial region south of Manila. FPIP was established as a response to the call of the Philippine government to help in the task of nation-building through the development and management of world-class facilities designed to host global companies.

FPIP is a joint venture between one of the Philippines' largest conglomerates, First Philippine Holdings Corporation (FPH) and Sumitomo Corporation of Japan.

FPH is a major publicly listed company with core businesses in power and energy and strategic initiatives in media, semiconductors, solar energy, telecommunications, property, infrastructure, and manufacturing.

Sumitomo Corporation is a global leader in the trade and distribution of steel, chemicals, mining, construction, and financial and logistics services. Sumitomo's team of more than 6,3299 employees in almost 66 countries can handle all aspects of virtually any project, including planning, sourcing financing, logistics, insurance, and marketing anywhere in the world. The Company now calls itself an Integrated Business Enterprise, a term more adequately capturing its diverse scope and status. The Company has experience in industrial park management, development, and marketing in 12 locations across Asia.

FPH and Sumitomo Corporation combine competencies, experiences, and culture. They define a corporate synergy that ensures the realization of a truly world-class First Philippine Industrial Park.

FPIP is an Integrated Management System (IMS) certified company that adheres to international quality, environment, and health and safety standards. It is certified by Certification International (CI) and continually adheres to the highest quality standards of customer service.

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