Customer Service Representative (CSR)
First Lead Philippines Inc
- undefined, 19th JMT Bldg. Corporate Condominium, ABD Ave. Ortigas, Pasig City
- ₱15,000.00 - ₱18,000.00 / monthPHP150001800015000MONTH
- Full timeFULL_TIME
Expired 7 years ago
2017-01-23T16:00:00+00:00Job Description
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Minimum Qualifications
We are looking for Customer Service, Techincal Support, Non-Voice / Chat Support Representatives and OUTBOUND APPOINTMENT SETTERS
Qualifications:
- HS with at least 6 months call background (local or international)
- Completed at least 2 years in college with no back subjects
- FRESH GRADUATES ARE WELCOME TO APPLY!
- Average Communication Skills
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Willing to work in shifting schedule
Perks and Benefits
Paid Holidays
Maternity & Paternity Leave
Paid Sick Leave
Paid Vacation Leave
Medical, Prescription, Dental, or Vision Plans
Medical / Health Insurance
Performance Bonus
Required Skills
- Email Support
- Chat Support
- Customer Service
- Technical Skills
- Critical Thinking
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Often
- Office Address
- 19th JMT Bldg. Corporate Condominium, ABD Ave. Ortigas, Pasig City
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About First Lead Philippines Inc
Company Overview
Purpose Driven Career Management Inc. is a full-service outsourcing provider with a unique approach. Our team is consisted of dynamic professionals with exceptional skills in the Recruitment industry. We pride ourselves on our relationship with our clients and strive to assist you in your future growth as a business.
Expert Strategies
Recruiting can truly be difficult in so many ways. That is the reason why we are here to take that burden off your shoulders. To sit in the office looking for that “dream candidate” is not and will NEVER be our cup of tea. Equipped with the latest sourcing strategies, it will always be a WIN for our clients
OUR DIFFERENCE
It will always be your choice to look for an outsourcing partner. We want to be your partner. We think we're different from others - in a good way. Here's how - and why it matters to our customers.
WE SERVE YOUR PURPOSE
Client satisfaction is our passion. We’re here to make our clients heroes. We strive to understand the business needs and provide them with unique, personalized but effective outsourcing solutions. We want our clients to have best experience working with us – that means being honest, direct, responsive and committed.
WE ARE A QUALITY TEAM
To deliver exceptional service we need to hire exceptional people. We have a team of talented professionals in this business. Quality over quantity- that is the best way to describe who we are.
WE STIR THINGS UP
Learning is constant, that is why we explore new ideas and ways of doing things. Whether it is a need for a qualified candidate or a complex development task, we are always pushing the boundaries.