First Datacorp
First Datacorp

IT Service Desk Assistant  

First Datacorp

  • Makati, Philippines
    3F Citibank Center, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • ₱13,000.00 - ₱15,000.00 / month
    PHP
    13000
    15000
    13000
    MONTH
  • ContractualCONTRACTOR

Expired 5 years ago

2018-12-30T16:00:00+00:00
Job closed.

Job Description

  • Responsible for providing technical support via phone or email to end users
  • Responsible for dispatching and assigning tickets to desktop support officers
  • Vendor management for escalating tickets for repairs and replacements/onsite support required
  • Logging of calls, work request and complaints to the helpdesk system
  • Provide regular update to users on the status of requests
  • Manning of the helpdesk system
  • Perform other duties that may be assigned from time to time

Minimum Qualifications

  • Preferably Female
  • At least one year experience
  • Willing to be assigned at Makati City
  • Graduate of any IT course
  • WILLING TO START IMMEDIATELY

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Completed vocational course
Recruiter response to application
Always
Office Address
3F Citibank Center, Makati, Metro Manila, Philippines
Industry
IT and Software
Vacancy
1 opening
Website
http://www.first-datacorp.com/

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About First Datacorp

For over three decades, we have worked to improve our clients’ businesses through software consulting and technology deployment, service management, and system integration, among many others. Our vision is to be the foremost Filipino Information Technology company creating and delivering innovative and world-class solutions and services for the Philippines and beyond. We believe that a strong IT governance and information backbone is key in our goal to improve and grow our clients’ businesses. As an Information Technology partner with a successful track record and a long-term vision, we can provide the building blocks in shaping your adaptive and agile business. We are a team of highly qualified professionals with world-class IT technologies to help address your business challenges.

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