Customer Service Representative (CSR)  

Specific Responsibilities

• Serves as the telephone operator for the store operations.
• Properly and accurately endorses all orders of customers to the operations.
• Assists in assembling orders. Pizza Maker and sub-maker.
• Takes orders for dine-in and carry out customers.
• Assists in maintaining overall store/equipment cleanliness.
• Perform other duties that may be assigned from time to time​​​​​​​

General Responsibilities

• Ensures that all the important transactions of the department are properly documented and updated in the system promptly.
• Ensures the timely preparation of reports and documents.
• Ensures that all records and files are properly managed for easy retrieval.
• Meets with the superior and other personnel in the department to identify and resolve issues/problems, work activities, projects, and programs as well as existing systems and procedures.
• Answers queries regarding the department’s responsibilities and interfaces with different organizational units.
• Ensures proper handling and care of all accountabilities – equipment, machines, etc.
• Attends training programs and other company-related activities sponsored by the Human Resource Department to help enhance one’s capability.
• Practices 5S daily in the work area. Maintains good housekeeping in the workplace.

• Must be a College level;
• Willing to work in a shifting schedule;
• Willing to mult-task
• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills.