Alorica
Alorica

Recruitment Associate - Centris  

Alorica

 
  • Quezon City, Philippines
    839 Epifanio de los Santos Ave, Diliman, Quezon City, 1103 Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-09-10T16:00:00+00:00
Job closed.

Job Description

Essential Duties & Responsibilities

  • Recruiting Operations:
    • Perform an in-house search using the Applicant Tracking System for potential candidates.
    • Contact and schedule applicants for assessment and processing and ensure a robust and adequate daily applicants’ flow.
    • Determine availability and confirm on-site and virtual interviews with candidates and assessors.
    • Handle basic screening including communications assessment for CSR (Associate) candidates only.
    • Assist with screening and referring qualified candidates to respective hiring managers for a follow-up interview.
    • Set and manage the initial candidate expectations and prepare them for an interview.
  • Sourcing:
    • Source candidates for each position as well as leverage online recruiting resources like Job Street, Jobs DB, etc.
    • Administer and maintain job postings on external job boards, intranet and various recruitment mail boxes.
    • Utilize applicant tracking system for sourcing candidates and coordinate the interview schedule.
    • Identify problems, collects data, establish facts and able to conclude fitness of the candidate.
    • Receive and monitor job applications from external sources to respective Recruitment Point of Contact.
    • Provide support in the preparation of marketing peripherals in recruitment activities such as job fairs, college relations activities, etc.
    • Distribute flyers to promote company’s branding.
    • Assist in creating graphics design by providing innovative ideas.
  • Reporting & Analytics:
    • Assist in the gathering of data that are needed in the preparation of various recruitment reports
    • Identifies and resolves reporting issues proactively but immediately informs the direct supervisor for any hot issues
    • Helps coordinate with Recruitment operations and Sourcing regarding data sources and other related reports
  • Able to provide suggestion to improve recruitment business processes.
  • Provide administrative and operational support to various recruitment processes.
  • Develop and maintain strong working relationship with team members and vendors to build credibility and create partnerships leading to improved yields.
  • Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
  • Perform other duties as assigned by management.

Minimum Qualifications

Education:

  • Minimum of 2 years university and 2 years work experience or Bachelor's Degree.

Experience:

  • Typically has 0 to 1-year related experience.

Knowledge, Skills, Abilities & Other Characteristics:

  • Proficient with Microsoft Office software.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to prioritize and organize work in a multi-tasked environment.
  • Ability to adapt to a flexible schedule.
  • Ability to maintain the highest level of confidentiality.
  • Learn and apply basic skills appropriate for the position.
  • Duties and tasks are standardized.
  • Work under direct supervision with very structured guidance regarding standard processes and procedures.
  • Performance is measured by Recruitment metrics.

Preferred Courses

  • Human Resources
  • Business Management

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Human Resources
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Three Cyberpod Centris, Edsa cor Quezon Avenue, Quezon City, 1100 Metro Manila
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
http://jobs.alorica.com/ph-lead-capture/

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About Alorica

Who is Alorica? It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too. At Alorica, our focus is on creating insanely great experiences for customers—online, on the phone and through social media. We approach it from all sides; from acquisition and sales to customer care, offering a suite of world-class services including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are—including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. Our team is vast and wide, comprised of more than 100,000 employees in 150 locations across 16 countries around the globe—but we call Orange County, the land of perpetual sunshine and avocado on everything, home. We’re making lives better…one interaction at a time. We combine passionate people with powerful solutions. Join us and together let’s change the game!

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