Customer Service Representative | Telco Account | Exportbank Makati
- Makati, Philippines
- 22,000.00 PHP / month
- Full time
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- High school diploma or equivalent
- Proficient in relevant computer applications
- Required language proficiency
- Knowledge of customer service principles and practices
- Good data entry and typing skills
- Problem analysis and problem-solving
- Customer service orientation
- Organizational skills
- Attention to detail
- Team work
- Stress tolerance
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Employee Discounts
- Free Lunch or Snacks
- Gym Membership
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