Alorica
Alorica

Senior HR Generalist  

Alorica

 
  • Quezon, Philippines
    Three Cyberpod Centris, Epifanio de los Santos Ave, Diliman, Quezon City, Metro Manila, Philippines
    Quezon
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-01-22T16:00:00+00:00
Job closed.

Job Description

Collaborate with the HR Benefits Services Delivery for speedy resolution of concerns. Coordinate with the Labor Relations Manager for employee labor cases. The incumbent is expected to have deep HR experience in the generalist area and in several specialist areas, such as labor, compensation, succession planning, diversity, and/or talent management.

Essential Duties & Responsibilities

  • Implement HR solutions that enable the business to successfully achieve its objectives.
  • Work with the function/business to design people/workforce strategies, create future leaders, and drive a high performance culture.
  • Partner with the client organization, the incumbent executes and monitors HR strategies and programs, including performance management, talent management, workforce planning, leadership development, and career development.
  • Conduct of admin hearing, improve employee engagement, spearhead HR Hours and will act as HR Advisor.
  • Provide Human Resources support for the Philippines offices through involvement in day-to-day transactions and communications with site managers and employees including interpretation of company policies and procedures.
  • Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
  • Perform other duties as assigned by management.

Minimum Qualifications

  • Education:
    • Minimum of 2 years university and 2 years work experience or Bachelor's Degree.
  • Experience:
    • Two to four years related experience required.
  • Knowledge, Skills, Abilities & Other Characteristics:
    • Well-versed in the local & labor laws, competently updated in the global and fiduciary requirements.
    • Demonstrated experience building partnerships, coaching, consulting, and facilitating classroom trainings and presentations.
    • Has perspective about how function relates to the business overall and will participate in strategic planning or make process improvement recommendations.
    • Ability to identify priorities, organize and manage time effectively.
    • Resourceful, accurate, works well with minimal supervision, flexible, with a commitment to teamwork and customer service.
    • Proficient in Microsoft Office program

Required Skills

  • Performance Management and Coaching
  • Labor Relations
  • Law and Government
  • Employee Relations

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Human Resources
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Three Cyberpod Centris, Epifanio de los Santos Ave, Diliman, Quezon City, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
http://jobs.alorica.com/ph-lead-capture/

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About Alorica

Who is Alorica? It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too. At Alorica, our focus is on creating insanely great experiences for customers—online, on the phone and through social media. We approach it from all sides; from acquisition and sales to customer care, offering a suite of world-class services including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are—including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. Our team is vast and wide, comprised of more than 100,000 employees in 150 locations across 16 countries around the globe—but we call Orange County, the land of perpetual sunshine and avocado on everything, home. We’re making lives better…one interaction at a time. We combine passionate people with powerful solutions. Join us and together let’s change the game!

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