Alorica
Alorica

Data Warehouse/Business Intelligence Developer - Programmer/Analyst II | Taguig  

Alorica

 
  • Taguig, Philippines
    EGS Taguig, 6F Philiplans Corporate Center, Kalayaan Ave. cor. 10th Ave., BGC, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-23T16:00:00+00:00
Job closed.

Job Description

Summary

Analyze and evaluate existing or proposed systems of advanced complexity, and devise computer programs, systems, and related procedures to process data between client and company systems. Encode, tests, debugs, and installs the operating programs and procedures in coordination with computer operations and user departments in order to enhance or improve systems.

Essential Duties & Responsibilities

  • With moderate supervision, perform analysis and evaluation of existing or proposed systems, and devises computer programs, systems and related procedures of advanced complexity using knowledge and expertise as acquired through previous experience and training to enable interfaces which process data between client and company systems.
  • Evaluate new IT developments and evolving business requirements, and recommends appropriate programming alternatives and/or enhancements to current systems.
  • Develop and implement programming codes to meet designed interface solutions between company and client systems.
  • Perform unit testing to ensure viability of programming through validating individual units of source codes, script, and/or architecture.
  • Perform troubleshooting through analysis of code and data, identify system issues and concerns, and provide resolution.
  • Prepare charts and diagrams to assist in problem analysis, and submits recommendations for solution.
  • Advise user departments in computer applications, capabilities, alternative programming approaches, and limitations to resolve specific problems and/or make changes to programs.
  • Identify areas within the programming environment for improvement or upgrade and provide recommendations to improve user experience and/or enterprise efficiency and effectiveness.
  • Provides training and direction to more junior programming staff.
  • Facilitates corporate-driven programming projects, communicate issues, concerns, and questions, and understand changing requirements, changing technology, and best practices.
  • Partner with more senior IT staff and/or technical teams to resolve more complex or systemic programming issues.
  • Writes technical documentation to communicate project status and/or to provide user instructions to IT Operations departments.
  • Communicate with other IT departments and more senior IT staff to report and resolve issues.
  • May communicate with clients to understand and interpret IT requirements to address issues or changing business needs.
  • Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
  • Perform other duties as assigned by management.

Minimum Qualifications

Qualifications & Requirements

Education:

Bachelor's Degree in Computer Science, Information Systems or equivalent relevant work experience required.

Experience:

  • Three years of previous programming and analysis or related experience required.
  • Project management experience preferred.

Knowledge, Skills, Abilities & Other Characteristics:

  • Depending on position, advanced programming knowledge in one or more of the following areas: JAVA, C++, UNIX, SAS, SQ,. DAO, ADO, .NET, WSS2, WSS3, and XML.
  • Exhibit strong attention to detail.
  • Proficient personal computer skills including Microsoft Office.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to prioritize and organize work in a multitasked environment.
  • Ability to adapt to a flexible schedule.
  • Ability to maintain the highest level of confidentiality.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
EGS Taguig, 6F Philiplans Corporate Center, Kalayaan Ave. cor. 10th Ave., BGC, Taguig, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
http://jobs.alorica.com/ph-lead-capture/

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About Alorica

Who is Alorica? It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too. At Alorica, our focus is on creating insanely great experiences for customers—online, on the phone and through social media. We approach it from all sides; from acquisition and sales to customer care, offering a suite of world-class services including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are—including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. Our team is vast and wide, comprised of more than 100,000 employees in 150 locations across 16 countries around the globe—but we call Orange County, the land of perpetual sunshine and avocado on everything, home. We’re making lives better…one interaction at a time. We combine passionate people with powerful solutions. Join us and together let’s change the game!

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