Customer Service Representative (CSR) | Cubao

Alorica

  • Quezon, Philippines
  • 15,000.00 - 18,000.00 PHP / month
  • Full time
Posted a month ago and deadline of application is on 2 May
Recruiter was hiring 2 days ago

Job Description

  • Can successfully communicate with customers to gather information and learn about their needs and expectations.
  • Collaborate with others to ensure the customer issues are resolved.
  • Understands the concept of "solution delivered" on first contact.
  • Assists and provides solutions for the customer's questions.

Minimum Qualifications

  • No experience required
  • Open to high school graduates
  • Must have average to good communication skills
  • At least 25 words-per-minute typing speed
  • Must possess excellent listening and problem-solving skills
  • Must have working knowledge of computers and the internet
  • Ability to multi-task in a fast-paced environment
  • Must be willing to work in Cubao, Quezon City

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Graduated from high school
Recruiter response to application
Always 
Office Address
Araneta Center - Cubao Station, Epifanio de los Santos Ave, Cubao, Quezon City, 1109 Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
100 openings
Website

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About Alorica

Who is Alorica? It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too. At Alorica, our focus is on creating insanely great experiences for customers—online, on the phone and through social media. We approach it from all sides; from acquisition and sales to customer care, offering a suite of world-class services including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are—including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. Our team is vast and wide, comprised of more than 100,000 employees in 150 locations across 16 countries around the globe—but we call Orange County, the land of perpetual sunshine and avocado on everything, home. We’re making lives better…one interaction at a time. We combine passionate people with powerful solutions. Join us and together let’s change the game!
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