ExcelAsia Training & Development Inc.
ExcelAsia Training & Development Inc.

Call Center Agents  

ExcelAsia Training & Development Inc.

  • Pasig, Philippines
    Ground Flr. #8 Antonio Centre Building, Prime St. Madirgal Business Park, Alabang, Pioneer St.Kapitolyo Pasig City, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • ₱14,000.00 - ₱25,000.00 / month
    PHP
    14000
    25000
    14000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-30T16:00:00+00:00
Job closed.

Job Description

Call Center Agent Job Responsibilities:

  • Establishes insurance policies by obtaining client information; determining eligibility; maintaining database.

Call Center Agent Job Duties:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Minimum Qualifications

REQUIREMENTS:

  • Candidate must be at least HIGH SCHOOL GRADUATE, Vocational Diploma, Bachelor’s Degree in ANY FIELD (NOT CURRENTLY ENROLLED!)
  • Must have above average English communication skills.
  • Computer Literate
  • Atleast 18 years old and above.

Perks and Benefits

  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Recruitment / Signing BonusRecruitment / Signing Bonus
  • Performance BonusPerformance Bonus
  • Transportation AllowancesTransportation Allowances

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Once in a while
Office Address
Ground Flr. #8 Antonio Centre Building, Prime St. Madirgal Business Park, Alabang, Pioneer St.Kapitolyo Pasig City, Pasig, Metro Manila, Philippines
Industry
Staffing / Recruiting

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About ExcelAsia Training & Development Inc.

ExcelAsia provides industry-leading human resources (HR) solutions to more than 30 multinational companies in the Philippines. The firm is staffed by training and recruitment experts who provide end-to-end HR solutions. As a professional and reliable service-oriented company, ExcelAsia addresses the growing HR needs of contact centers and other business process outsourcing sectors by developing training modules with the Filipino agent in mind. By working closely with clients, ExcelAsia understands critical business needs and continues to provide exceptional solutions that meet key business goals.

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