Japanese IT Service Desk
Euroasia Executive Search, Inc.
- Muntinlupa, PhilippinesMuntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-08-29T16:00:00+00:00Job closed.
Job Description
- Resolve technical issues while maintaining a high level of SLA
- Respond to user inquiries via telephone and email and track cases accurately
- Solve issues using agreed upon procedures and conduct proper escalation process
- Ensure that reports are updated
- Consistently aligned with new products, policy update and procedures
Fresh graduates who are fluent in Japanese are welcome to apply
This role is for direct hire
Minimum Qualifications
- Good communication skills in the English language
- Professional to native fluency in Japanese language both written and oral
- Proactive and service oriented
- Has good interpersonal skills
- Amenable to work in different shifts if needed
- Highly adaptable and able to communicate with all levels within the organization
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Performance Bonus
Medical / Health Insurance
Required Skills
- Time Management
- Technical Skills
- Incident Management
- Critical Thinking
- Technical Support
- Communication Skills
- Computer System Administration
Preferred Courses
- Business Information Management
- Certificate in Information Technology
- Information Technology
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Muntinlupa, Metro Manila, Philippines
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About Euroasia Executive Search, Inc.
The EESI Advantage
Experience: Benefitting from EuroAsia Manpower Services' 30 years of experience in recruitment, EESI brings pragmatic and adapted solutions for every HR management concern.
Professionalism: We are defined by the relationships we build with our clients. We are proactive in ensuring that the search stays on schedule and the client is satisfied with the quality of the overall recruitment process.
Network: We bring in a strong network of candidates and a wide range of manpower: from regular employees to executives and from local to international profiles.