Job closed.
Job Description
- Identify any potential issue
- Answer customer inquiries regarding Etobee products to resolve problems
- Understand and consolidate customer demand for products, feedback to product managers for product improvement
Minimum Qualifications
- Have a good understanding of support system
- Response quickly and has a friendly attitude
- Experience in software development especially Oracle and SQL Server databases
- Knowledgeable of full software life cycle
- Basic knowledge of TCP/IP, network cabling and wireless network connection is a plus
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
Perks and Benefits
- Medical / Health Insurance
Required Skills
- Computer Networking
- MS SQL Server
- Oracle Database
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Infinia Park, Blok A No 63, Manggarai, Tebet, Jakarta Selatan, 12850, South Jakarta, Jakarta, Indonesia
About Etobee
Etobee Group is a logistic powerhouse, driven by data, technology and ambitious people headquartered in Singapore and delivering wow & happiness in Indonesia, Malaysia & Thailand. Crystallised in two fast moving verticals we operate with Trucktobee at the first-mile and through Etobee Express in the last mile delivery space. We count FMCG, e-commerce and corporations to our valued clients.
Core values at Etobee: The nutcracker – always curious to explore, relentlessly finding solutions, and doesn’t take no for an acceptable answer. The pack leader – self-initiative, take leads, accept responsibility and ownership, take intelligent risk and cost-aware. The smart and social – loving and fun, respectful, inspiring, and coaches others. The simple-stainable – simplify what is possible, ability to see the big picture, delivers impact. The wow deliverer – goes the extra mile, seek innovation, exceeding clients’ needs and expectations. The athlete – loves extraordinary, disciplined, a goal setter and getter.