Broker Assist/Sales Support Officer

EZY SERVICE CENTRE CORPORATION

  • Pasig, Philippines
    Unit 1505 One San Miguel Avenue BuildingSan Miguel Ave. Corner Shaw Blvd. Ortigas Center, Pasig City 1605, One San Miguel Avenue Building San Miguel Ave, corner Shaw Blvd. Ortigas Center, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
  • Full time
Posted 2 months ago and deadline of application is on 29 Dec
Recruiter was hiring 12 hours ago

Broker Assist/Sales Support Officer

EZY SERVICE CENTRE CORPORATION

Job Description

POSITION CATEGORY:

Undertake compliance reviews across the Company to monitor the level of compliance with Company policy, predetermined credit standards and legislation.

Key Roles and Responsibilities:

  • Establish, maintain and build solid relationship with your account manager.
  • Assist Business Partners to get their deals approved
  • Arrange and follow up needed documents from Business Partners
  • Proactively updates Business Partners about the status of their deals
  • Work closely with Account Managers, Credit Team to answers issues, service requests and business client queries;
  • Building relation with all stakeholders including valuers, mortgage insurers and other third parties to maintain excellent service levels;
  • Ensure turnaround times are met and constantly follow up relevant departments.
  • Familiarize with all of the company's product suites and be able to handle scenarios posted by Business Partners.
  • Reports daily activities and escalates any concerns to the Sales Manager and Head of sales and Marketing

Minimum Qualifications

  • Possess a “can do” attitude
  • Excellent English communication skills both oral and written
  • Front end phone Collection experience of overdue loan accounts
  • Ability to work independently, adapt to business needs, and as a team member in a high-volume work environment
  • Exercise confidentiality, Policy and Procedures adherence, discretion, and interpersonal skills
  • Energetic and professional personality
  • Computer literate with experience in the use of windows-based applications
  • Email and internet experience
  • Bachelor’s Degree Management/Marketing or any Business related course.

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Employee Discounts Employee Discounts
  • Transportation Allowances Transportation Allowances
  • Free Lunch or Snacks Free Lunch or Snacks
  • Gym Membership Gym Membership
  • Performance Bonus Performance Bonus

Required Skills

  • Clerical Skills
  • Accounting

Jobs Summary

Job level
Associate / Supervisor
Job category
Administration and Coordination
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Always 
Office Address
Unit 1505 One San Miguel Avenue BuildingSan Miguel Ave. Corner Shaw Blvd. Ortigas Center, Pasig City 1605
Industry
Business Process Outsourcing
Vacancy
10 openings
Website

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About EZY SERVICE CENTRE CORPORATION

ESC is a Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company. ESC invests in the Filipino talent to provide quality deliverable to corporate clients in Australia. Our business is focused efficiently utilizing skills and resources to deliver positive results to our clients on time, every time. We are comprised of professionals who are experts in providing specialized assistance to our clients. We differentiate ourselves from most outsourcing companies because we do not operate on a script. We work by feel, instinct, and intellect to give dynamic assistance without compromising quality. All of our employees thrive in an open office where dialogue is encouraged between the staff and management. Here, questions are encouraged, and new ideas are respected. We put a premium in equal opportunity rather than hierarchical business organisation. As a result, each employee rightfully contributes to the company’s growth. While we help our clients, we also want to help you fulfill your dreams. Our employees enjoy a family atmosphere, with opportunities for learning and growth. Every employee has an important role to fulfill. We provide world class service to our clients, while giving you a chance to attain work and life balance. And because we operate during Australian hours, you can work during the day and have enough time after your shift for your families. We are committed to uphold the highest ethical and professional standards possible, as we strive for the best industry practice. We take great pride in helping thousands of Australians, from those who are detail-oriented to those who only have a limited background on the services we offer. We nurture our staff’s growth while fostering teamwork, allowing each employee to take pride in their work. Our customers appreciate the refreshing personalized service that we provide. Once you become an ESC employee, you will assist our clients to answer their inquiries. It is very important that they do not speak to robots, but to real professionals who empathize with them while providing fast and reliable service. And because our real world customers are as varied as the colors of the rainbow, we hire people who also enjoy the unconventional; those who find fulfillment in thinking out of the box, and those who go above and beyond to help our customers as ESC and hassle-free as possible. Just like the ‘ESC’ keyboard button that ends completed tasks so that you can begin on a new one, ESC lets you start on your new life as a well-rounded individual, providing the best of Filipino service and talent to our Australian Clients. ESC Service offerings: - Competitive compensation package and benefits - Continuous training and real-world learning - Health Coverage - Fixed day shift - Company events - Attendance and meal allowance - Personalized care with our Human Resources Team - Mentoring with Company Senior Management and Executives - Endless opportunities for career growth ESC attracts motivated and driven people who are able to work well both individually and with a team. The company offers them not only a stimulating work environment, but also the resources and the ability necessary to easily solve complex problems. The culture and values exemplified by the company lure smart and dynamic people with entrepreneurial skills. We train people to go the extra mile to get things done and to break departmental barriers because the achievement of one is the success of our whole company. ESC believes that our family atmosphere can help our people learn more in a no-holds-barred environment where fresh ideas are valued and taken into effect, thereby creating a workforce that is brilliant, strategic and world-class.
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