EZY SERVICE CENTRE CORPORATION
EZY SERVICE CENTRE CORPORATION

Mandarin Speaking | Bilingual Support Officer | Day Shift  

EZY SERVICE CENTRE CORPORATION

 
  • Pasig, Philippines
    Unit 1505 One San Miguel Avenue BuildingSan Miguel Ave. Corner Shaw Blvd. Ortigas Center, Pasig City 1605, Unit 1505 One San Miguel Avenue BuildingSan Miguel Ave. Corner Shaw Blvd. Ortigas Center, Pasig City 1605, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-08-16T05:17:53.160161+00:00
Job closed.

Job Description

Purpose of Position

To provide support to the Multilingual Team in achieving business targets through the translation of relevant documents and undertaking general administration functions within the team.

Key Roles and Responsibilities

  • Ensures a consistent and excellent customer service
  • Assists the team to develop, manage and service the customers
  • Translate all relevant documents from Chinese (Simplified) to English
  • Conduct Employment Check via Phone or Email using the required language
  • Follow up on a monthly payment for the non-res client (China, Hong Kong, Macau, Taiwan)
  • Discuss the approved loan to the client via Phone or Email using the required language

Minimum Qualifications

Qualifications

  • Bachelor's/College Degree in Finance or any Business-related course is most desirable
  • Proficient in Microsoft Office

Experience

  • Preferably 1-4 Yrs Experienced Employees specializing in Banking/Financial Services or equivalent
  • Experience in the finance industry or Business Process Outsourcing (BPO) is an advantage

Skills (Management skills, Communication skills, etc.)

  • Fluent in both spoken and written English
  • Required language: Mandarin or Bahasa

Perks and Benefits

  • Mobile Phone DiscountMobile Phone Discount
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Gym MembershipGym Membership
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Free Lunch or SnacksFree Lunch or Snacks
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Transportation AllowancesTransportation Allowances
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Preferred Courses

  • Banking & Finance

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Management and Consultancy
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Unit 1505 One San Miguel Avenue BuildingSan Miguel Ave. Corner Shaw Blvd. Ortigas Center, Pasig City 1605
Industry
Business Process Outsourcing
Vacancy
10 openings

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About EZY SERVICE CENTRE CORPORATION

ESC is a Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company. ESC invests in the Filipino talent to provide quality deliverable to corporate clients in Australia. Our business is focused efficiently utilizing skills and resources to deliver positive results to our clients on time, every time. We are comprised of professionals who are experts in providing specialized assistance to our clients. We differentiate ourselves from most outsourcing companies because we do not operate on a script. We work by feel, instinct, and intellect to give dynamic assistance without compromising quality. All of our employees thrive in an open office where dialogue is encouraged between the staff and management. Here, questions are encouraged, and new ideas are respected. We put a premium in equal opportunity rather than hierarchical business organisation. As a result, each employee rightfully contributes to the company’s growth. While we help our clients, we also want to help you fulfill your dreams. Our employees enjoy a family atmosphere, with opportunities for learning and growth. Every employee has an important role to fulfill. We provide world class service to our clients, while giving you a chance to attain work and life balance. And because we operate during Australian hours, you can work during the day and have enough time after your shift for your families. We are committed to uphold the highest ethical and professional standards possible, as we strive for the best industry practice. We take great pride in helping thousands of Australians, from those who are detail-oriented to those who only have a limited background on the services we offer. We nurture our staff’s growth while fostering teamwork, allowing each employee to take pride in their work. Our customers appreciate the refreshing personalized service that we provide. Once you become an ESC employee, you will assist our clients to answer their inquiries. It is very important that they do not speak to robots, but to real professionals who empathize with them while providing fast and reliable service. And because our real world customers are as varied as the colors of the rainbow, we hire people who also enjoy the unconventional; those who find fulfillment in thinking out of the box, and those who go above and beyond to help our customers as ESC and hassle-free as possible. Just like the ‘ESC’ keyboard button that ends completed tasks so that you can begin on a new one, ESC lets you start on your new life as a well-rounded individual, providing the best of Filipino service and talent to our Australian Clients. ESC Service offerings: - Competitive compensation package and benefits - Continuous training and real-world learning - Health Coverage - Fixed day shift - Company events - Attendance and meal allowance - Personalized care with our Human Resources Team - Mentoring with Company Senior Management and Executives - Endless opportunities for career growth ESC attracts motivated and driven people who are able to work well both individually and with a team. The company offers them not only a stimulating work environment, but also the resources and the ability necessary to easily solve complex problems. The culture and values exemplified by the company lure smart and dynamic people with entrepreneurial skills. We train people to go the extra mile to get things done and to break departmental barriers because the achievement of one is the success of our whole company. ESC believes that our family atmosphere can help our people learn more in a no-holds-barred environment where fresh ideas are valued and taken into effect, thereby creating a workforce that is brilliant, strategic and world-class.

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