Restaurant Manager  

This is a full-time on-site role for a Restaurant Manager at Eraya San Juan in Metro Manila. The Restaurant Manager will be responsible for overseeing day-to-day operations, staff management, customer service, and ensuring the quality of food and beverage offerings.

Duties and Responsibilities

• Recruiting, interviewing and training staff to follow restaurant procedures

• Maintaining safety and food quality standards

• Keeping customers happy, getting their feedback on the experience and handling complaints

• Organizing schedules, keeping track of employees’ hours and recording payroll data

• Ordering food, linens, gloves and other supplies while staying within budget limitations

• Supervising daily shift operations, including front- and back-of-house restaurant operations

• Controlling operational costs and identifying ways to cut waste

• Appraising staff performance and disciplining or retraining employees to correct poor performance

Qualifications

• Customer Satisfaction and Customer Service skills
• Hiring and Communication skills
• Food & Beverage knowledge
• Experience in restaurant management
• Strong leadership and interpersonal skills
• Ability to work in a fast-paced environment
• Excellent organizational and problem-solving abilities
• Relevant degree or certification in Hospitality or related field