Collection Officer
EEI Business Solutions, Inc.
- Quezon City, PhilippinesG/F, 12 Manggahan St. Brgy. Bagumbayan, Quezon City, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2018-01-09T16:15:06.809255+00:00Job closed.
Job Description
- Follow up and collect on all overdue, delinquent vendors, suppliers, and clients.
- Meets Targets set on flow and delinquency rates.
- Act on Collection Reports initiated by Supervisor after his review and comments.
- Handle number of calls/contact (as per department set targets) & follow-up on customer’s commitment to pay.
- Identify un-contactable/skip customers and redirect these for filed visits.
- Send collection standard letters /SMS/Emails to un-contactable customers.
- Prepare daily / weekly progress report (daily performance tracker).
- Adherence to queuing strategy.
- Undertake any other duties as required by the division from time to time.
Minimum Qualifications
- Excellent communication skills with ability to negotiate with the customer under adverse conditions.
- Should be honed to recognize or differentiate between willful / intentional defaulters and others to restrict further exposure and initiate suitable collection actions.
- Ability to strike a delicate balance between service and collections roles.
- Flair for consistent achievement of productivity and performance targets with high motivational levels.
- Ability to handle stress that may evolve due to constant target pressures and collections follow-ups, which may become monotonous after a sustained period of time.
- Basic operational knowledge of all products and previous experience in a Collections/Credit exposure an added advantage
- Familiarity with Microsoft Word and Excel.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- G/F, 12 Manggahan St. Brgy. Bagumbayan, Quezon City, Quezon City, Metro Manila, Philippines
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About EEI Business Solutions, Inc.
EEI Business Solutions Inc., formerly known as Equipment Engineers, Inc. started as a machinery division of EEI, focusing as an importer and provider of equipment and supplies for mining companies. After years of growth and development, EEIBSI expanded its product lines to a wide range of industrial equipment and systems in order to provide service to other industries as well. As a major provider of industrial products and engineering services, the company aims to deliver exceptional systems and proven solutions to business companies, domestically and globally. This strategy will actualize EEIBSI's goal of contributing significantly to the industrial and economic development of the Philippines.