Restaurant Manager
Empire Group International Companies
- Makati, Philippines6th, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱25,000.00 - ₱35,000.00 / monthPHP250003500025000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Minimum Qualifications
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acurate financial management skills
- BS degree in Business Administration; hospitality management or culinary schooling is a plus
Perks and Benefits
- Free Lunch or Snacks
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Transportation Allowances
Required Skills
- Relationship Management
- Training Facilitation
- Complex Problem-Solving
- Food Storage and Safety
- Menu Planning
- Kitchen Appliance, Equipment, Machine and Operation
- Payroll
Licenses and Certifications
- CHRM (Certified Hotel Revenue Manager) by American Hotel & Lodging Association
- Career Service Professional
- Career Service Executive Eligibility
Preferred Courses
- Certificate in Hotel & Restaurant Management
- Hotel, Restaurant & Institution Management [Culinary Arts Track]
- Hotel, Restaurant & Institution Management [Hospitality Management Track]
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- CIRCUIT CORPORATE CENTER TOWER, TWO THEATER DRIVER, MAKATI CIY
- Industry
- BPO
- Vacancy
- 3 openings
About Empire Group International Companies
History and Core
Over the course of Empire Group’s history, many products have come and gone as markets changed and customers refined their needs. But Empire continues to manufacture the same drive for passion and Enthusiasm for excellence that was evident back in time.
Core values have guided the Empire Company and the Affiliates throughout its history. In 1998, the Empire Group of Companies took on the task of defining those values that create the Empire culture. They have selected five Company Core Values which became the face of each outstanding employees in front of their clients and investors: Be Critical, Be Trustworthy, Keep Our Commitments, Respect the Individual Characteristics and Encourage Intellectual Curiosity which became an epitome of each era for the modern and technological advancement in each country. These are the values that inspired the Empire’s Board and its employees in the early years and will continue to distinguished excellence from the Empire Group culture in the future.
Finally, they considered what the Empire heritage really means for those employees who work at the company and the customers who were catered by the Empire’s products and services. Ultimately, they summed it up with a very simple Vision Statement:
“Definitive assets are found in each Employee’s Core.”