Ematic Solutions
Ematic Solutions

UX Designer  

Ematic Solutions

 
  • Setia Budi, Indonesia
    Jl. H. R. Rasuna Said, Karet Kuningan, Setia Budi, Kota Jakarta Selatan, DKI Jakarta 12960, Indonesia
    Setia Budi
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 6 years ago

2017-12-18T17:00:00+00:00
Job closed.

Job Description

Do you love research and working with customers to understand the best outcome and direction of a product? Do you have a passion for building the customer journey? Ematic is looking for UX designers to enhance our qualitative capabilities in understanding our market to create customer-centric enhancements.

The team you will be working with is truly global, thus allowing you to be close to our customers.

Responsibilites include:

  • Perform tasks such as contextual wire-framing, usability enhancements, customer journey mapping and the testing of concepts.
  • Provide research driven plans to keep the regional offices up to speed.
  • Work closely with our Customer Success team and other departments to better understand the needs of the customer by creating ever improving customer feedback loops.
  • Ensure our business is part of the Product Development Lifecycle.

Minimum Qualifications

  • Graduated with a Design or Science related degree.
  • 2-3 years of UX design/research experience.
  • Experience working in a fast growing and global team.
  • Using collaborative tools (JIRA, Slack, etc.) to work with colleagues situate everywhere.
  • Significant understanding of qualitative research principles, using workshops, customer surveys and interviewing techniques to drive our customer journey maps.
  • Experience developing high-fidelity wireframes and building process flows.
  • Working with Product Managers on quantitive research through data analysis to support product initiatives.
  • Workshopping personas and proto-personas to understand our customers in all our core regions.
  • Fluent in English and Indonesian.
  • Familiar with agile methodologies and concepts, as well as the product and software development lifecycle.
  • Having a "start-up" mentality.
  • Confident in public speaking.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Epiwalk Office Suites 5th floor, Jl. HR Rasuna Said, South Jakarta, Jakarta, Indonesia
Industry
Information Technology / IT
Vacancy
1 opening
Website
http://ematicsolutions.com/

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About Ematic Solutions

Ematic Solutions is one of Singapore's fastest growing startups. We are present in six countries - Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines. We’re a SaaS provider offering an Email Intelligence Platform that helps digital marketers nimbly build and deploy sophisticated and high-ROI email marketing programs. Our Email Intelligence Platform seamlessly integrates with a company’s Email Service Provider (ESP) and leverages a powerful suite of plug-and-play apps. Our apps have been proven to massively increase conversions by driving database growth and improving customer engagement. Our goal is to make the digital marketer smarter, and you’ll play a role in that relationship. The Ematic Solutions team is a small group of smart people from different backgrounds, based around the world, and share one passion: helping customers achieve better results. Our first priority is that you fit into our team, as we have a great company culture which often extends to after-work drinks and BBQs. We’re a nimble, flexible and fun group, where your good ideas and initiative can make a difference.

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