Brand Associate  

• Contact potential or existing customers to educate them about our services.
• Answer questions about services or about the company.
• Initiates market research to identify market trends and target customers' preferences and analyzed their findings as it affects the business.
• Ensure brand presence in online and offline channels
• Review packaging & positioning of products and recommendations for improvement
• Keep records of all activities including calls, emails, and relevant information exchange.
• Make outbound customer calls to promote and sell our services.
• Enter and update customer information in the database
• Handle issues and formulate solutions to help customers with their needs.
• Develop and maintain accurate service knowledge.
• Make follow-ups on time

Qualifications:

• Graduate of BS Marketing Management, or any related course.
• With at least 3 years of work experience
• Experience in doing Partnerships for events
• Knowledge or background in Marketing Activations
• Experience working with Consumer-facing brands is a big plus
• Excellent Communications Skills (verbal & written)
• Highly organized and able to multitask
• Proficient in the use of MS Office applications.
• Preferably residing within Metro Manila & Calabarzon.
• Willing to do fieldwork if needed (i.e. events on weekdays/weekends)