Edusuite Inc.
Edusuite Inc.

Junior Client Success Manager  

Edusuite Inc.

  • Muntinlupa, Philippines
    Muntinlupa, Metro Manila, Philippines
    Muntinlupa
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-03-30T16:00:00+00:00
Job closed.

Job Description

  • Work with business stakeholders to understand project objectives and requirements.
  • Manage the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration and data entry.
  • Develop and maintain standard project management deliverables such as project plan, product backlog, issues and action items log, meeting minutes, etc.
  • Manages communication and deployment for projects from start to end.
  • Support the software development team in defining and testing features.
  • Manage after-sales customer support after deployment.
  • Develop and deliver a world-class support experience.

Minimum Qualifications

  • At least 1-year experience in Quality Assurance, Business Analyst, Project Management or similar roles.
  • Good people skills and stress-management skills, to manage both the expectations and the complaints of clients.
  • Bonus points for:
    • Knowledge in Database & system administration.
    • Experience in Quality Assurance.
    • Recommendations from your past Clients and Superiors.

Perks and Benefits

  • Free Lunch or SnacksFree Lunch or Snacks
  • Gym MembershipGym Membership
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • FlexitimeFlexitime
  • Performance BonusPerformance Bonus
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Organizing and Planning
  • Project Management
  • Business Analysis
  • Quality Assurance
  • Customer Service
  • Communication Skills

Preferred Courses

  • Information Technology
  • Computer Science [Software Technology]

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Unit 803 Park Trade Center, 1716 Investment Drive, Alabang, Muntinlupa City, Metro Manila
Industry
Computer Software / Engineering
Vacancy
1 opening
Website
https://www.edusuite.asia/

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About Edusuite Inc.

Edusuite’s AI-driven technology analyzes data and resources of schools, helping administrators, faculty, and students optimize their resources and make smart decisions. Achieve results better than any other School Management System.

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